This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Nashville, TN
About this business
Location details
88 White Bridge Rd, Nashville, TN, 37205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great store. But when you come in for a sale, get to the cashier and they argue with you about the sale, had to go get the sale sign and show them. Then continue to tell you that you are going to have to pay full price, only because they were not experienced enough to change the price in the computer properly. After 10 times of trying finally got it rang up for the sale price.
Business response:
Kelcie , thank you for taking the time to reach out to us. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Lions Head store. At Hollywood Feed, we value our customers and believe in making you feel important. Our team of buyers work hard to provide the best promotions and sales that best fit our customers and we train our staff to execute them correctly and help every customer the best way possible. This will been escalated to the st... read more
Great store. But when you come in for a sale, get to the cashier and they argue with you about the sale, had to go get the sale sign and show them. Then continue to tell you that you are going to have to pay full price, only because they were not experienced enough to change the price in the computer properly. After 10 times of trying finally got it rang up for the sale price.
Business response:
Kelcie , thank you for taking the time to reach out to us. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Lions Head store. At Hollywood Feed, we value our customers and believe in making you feel important. Our team of buyers work hard to provide the best promotions and sales that best fit our customers and we train our staff to execute them correctly and help every customer the best way possible. This will been escalated to the st... read more
I am not happy with my recent experience. I used to love going to the store, but not anymore. I will longer spend my money with Hollywood Feed. Your competitor has your money now.
Business response:
Thank you for taking the time to leave us a review, Jacqueline. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is our understanding that your dog had a bad reaction to food bought at our Lions Head store. We are so sorry to hear that! We have opened what we call a Product Concern ticket and once you returned... read more
I am not happy with my recent experience. I used to love going to the store, but not anymore. I will longer spend my money with Hollywood Feed. Your competitor has your money now.
Business response:
Thank you for taking the time to leave us a review, Jacqueline. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is our understanding that your dog had a bad reaction to food bought at our Lions Head store. We are so sorry to hear that! We have opened what we call a Product Concern ticket and once you returned... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 517 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.