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Hollywood Feed
- Pet Stores
- Nashville, TN
About this business
Location details
88 White Bridge Rd, Nashville, TN, 37205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great costumer service
Business response:
Haley! We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
Great costumer service
Business response:
Haley! We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
Love the store and all the products you carry, but the fragrance you pump through the store is so overkill it’s almost unbearable to be in there. I always get in and out as quickly as possible so I don’t have to endure it long. And the smell also sticks to my clothing very quickly. I’d rather smell “pet store smells” than that artificial fragrance.
Business response:
Emily, thank you for reaching out to us. Our team works hard each day to ensure that we are providing the best products at the best prices. I am so sorry for your experience due to the scent inside our Lions Head store. I will escalate this complaint to our corporate Operations Manager. We are also working on providing a different scent for all locations so that our customers can have a better shopping experience. The scent in the store is a scented oil machine, that we use company wide, and every store has one. Our regional... read more
Love the store and all the products you carry, but the fragrance you pump through the store is so overkill it’s almost unbearable to be in there. I always get in and out as quickly as possible so I don’t have to endure it long. And the smell also sticks to my clothing very quickly. I’d rather smell “pet store smells” than that artificial fragrance.
Business response:
Emily, thank you for reaching out to us. Our team works hard each day to ensure that we are providing the best products at the best prices. I am so sorry for your experience due to the scent inside our Lions Head store. I will escalate this complaint to our corporate Operations Manager. We are also working on providing a different scent for all locations so that our customers can have a better shopping experience. The scent in the store is a scented oil machine, that we use company wide, and every store has one. Our regional... read more
Great store. But when you come in for a sale, get to the cashier and they argue with you about the sale, had to go get the sale sign and show them. Then continue to tell you that you are going to have to pay full price, only because they were not experienced enough to change the price in the computer properly. After 10 times of trying finally got it rang up for the sale price.
Business response:
Kelcie , thank you for taking the time to reach out to us. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Lions Head store. At Hollywood Feed, we value our customers and believe in making you feel important. Our team of buyers work hard to provide the best promotions and sales that best fit our customers and we train our staff to execute them correctly and help every customer the best way possible. This will been escalated to the st... read more
Great store. But when you come in for a sale, get to the cashier and they argue with you about the sale, had to go get the sale sign and show them. Then continue to tell you that you are going to have to pay full price, only because they were not experienced enough to change the price in the computer properly. After 10 times of trying finally got it rang up for the sale price.
Business response:
Kelcie , thank you for taking the time to reach out to us. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your experience at our Lions Head store. At Hollywood Feed, we value our customers and believe in making you feel important. Our team of buyers work hard to provide the best promotions and sales that best fit our customers and we train our staff to execute them correctly and help every customer the best way possible. This will been escalated to the st... read more
I am not happy with my recent experience. I used to love going to the store, but not anymore. I will longer spend my money with Hollywood Feed. Your competitor has your money now.
Business response:
Thank you for taking the time to leave us a review, Jacqueline. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is our understanding that your dog had a bad reaction to food bought at our Lions Head store. We are so sorry to hear that! We have opened what we call a Product Concern ticket and once you returned... read more
I am not happy with my recent experience. I used to love going to the store, but not anymore. I will longer spend my money with Hollywood Feed. Your competitor has your money now.
Business response:
Thank you for taking the time to leave us a review, Jacqueline. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is our understanding that your dog had a bad reaction to food bought at our Lions Head store. We are so sorry to hear that! We have opened what we call a Product Concern ticket and once you returned... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 473 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.