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Hollywood Feed - Columbus, OH

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

1472 West 5th Ave, Columbus, OH, 43212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9373 reviews
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Melody K.'s profile image
Melody K. 
on Birdeye

a month ago

Always helpful employees & always have what I’m looking for 

Business response:

Thank you so much for such an outstanding review Melody! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!  

Carol .a. W.'s profile image
Carol .a. W. 
on Birdeye

2 months ago

I wasn’t followed through the store, which may my visit less stressful. 

Business response:

Thank you for your positive feedback, Carol! We're glad to hear that your visit to Hollywood Feed was great. If you have any further feedback or questions, please don't hesitate to reach out to us at (614) 485-0800. 

Chris L.'s profile image
Chris L. 
on Birdeye

6 months ago

Great!!! the help was fantastic even tho i needed to come back with the cash in hand!!! 

Business response:

Thank you for your positive feedback, Chris! We're glad to hear that our team provided fantastic assistance. We appreciate your understanding regarding the cash payment and look forward to serving you again at Hollywood Feed. 

Christina S.'s profile image
Christina S. 
on Birdeye

6 months ago

EXCELLENT. SALES STAFF WAS VERY HELPFUL FROM THE MOMENT I WALKED IN THE DOOR. LOADED THE DOG FOOD IN MY CART AND THEN LOADED IT IN MY CAR. 

Business response:

Thank you for your kind words, Christina! We're thrilled to hear that our sales staff provided excellent service and assisted you throughout your visit. We appreciate your support and hope to see you again soon at Hollywood Feed. 

CARLA D.'s profile image
CARLA D. 
on Birdeye

8 months ago

Paul helped me find everything I was looking for. He offered great advice about chewing toys for my dog! 

Business response:

Greetings Carla, Thank you so much for taking the time to leave us a review! We are thrilled to hear that Paul was able to assist you during your visit to Hollywood Feed. Providing excellent customer service and knowledgeable advice is something we pride ourselves on. If you ever have any more questions or need assistance in the future, please don't hesitate to give us a call at (614) 485-0800. We're always here to help! Thank you again for your kind words and for choosing Hollywood Feed!  

Carol .a. W.'s profile image
Carol .a. W. 
on Birdeye

9 months ago

The workers were very nice, they asked us if we needed help. We said no due to we already new what we needed. They even were interacting with my fur baby, giving her treats which she loved. I’m very pleased with our visit due we weren’t followed around the store as if we were going to shoplift. I always was being followed before, which was very disappointing. 

Business response:

Dear CAROL .A., Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our staff at Hollywood Feed provided excellent customer service during your visit. It's great to know that they were friendly and helpful, even going the extra mile to interact with your fur baby and provide treats. We apologize for any previous experiences where you may have felt uncomfortable, and we're glad that you had a different, more positive experience with us. If you have any further feedback or n... read more

Richard H.'s profile image
Richard H. 
on Birdeye

11 months ago

Your customer service is impeccable. 

Business response:

Hi, Richard. Your pawsome feedback is highly appreciated. Thank you so much for the review! Our Feed Team at Hollywood Feed on 1472 West 5th Ave, Columbus, OH - 43212 strives to go above and beyond to help you find the best products at the best prices for your pets. We hope you'll come back and see us again soon. 

Christina S.'s profile image
Christina S. 
on Birdeye

11 months ago

The employee that helped me was very friendly and helpful 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon at Hollywood... read more

Kenneth L.'s profile image
Kenneth L. 
on Birdeye

a year ago

Great customer service/support 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 373 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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