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Hollywood Feed
- Pet Stores
- New Albany, OH
About this business
Location details
160 West Main, Suite C, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly, helpful staff. Very efficient.
Business response:
Lynese, Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
I love the stuff!!!
Friendly, helpful staff. Very efficient.
Business response:
Lynese, Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
The workers there are so enthusiastic and helpful.
Business response:
Jean, Thank you so much for your stellar review! Our staff receives training each month on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are grateful for our guests and want you to leave feeling fully confident in your decisions for your pets. We cannot wait to get the chance to be enthusiastic and helpful for you again!
Amazing customer service! Always so friendly!
Business response:
Tiffany, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great people that work here. Always kind and friendly.
Business response:
Suzie, Thank you for such a great review! We’re very proud of the compliment on our team member at our New Albany store! We are pleased to have this team member on our staff. We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Excellent customer service. The only reason I didn’t give 5 stars is because they didn’t call when they couldn’t obtain an item I special ordered.
Business response:
Thank you for this feedback, Alice. Our New Albany store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We do apologize for not being called about the item that was ordered just for you. That is not the standard of customer service we set for our teams. Please share details of your experience with us at bark@hollywoodfeed.com or call us at 888-816-8691. We would love to hear from you so we can make this right for you. Thank you again ... read more
Your whole store is devoted to dogs. We who have cats love them just as much as people with dogs. I try to feed them wholistically but your product lines are very limited.
Business response:
Sandra, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.co... read more
Your supplies for cats is below minimal…so disappointing 😔
Business response:
Hello Sandra, Thank you for taking the time to share your feedback with us. We apologize for the below minimal supplies for cats and we are sorry that you were disappointed. We value your opinion and would like to make it up to you. We are always glad to look into recommendations provided by our customers. Please email our buying team at buyers@hollywoodfeed.com if you have any suggestions. Thank you for being a valued customer of Hollywood Feed.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 392 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.