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Hollywood Feed
- Pet Stores
- New Albany, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
160 West Main, Suite C, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly, helpful staff. Very efficient.
Business response:
Lynese, Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
The workers there are so enthusiastic and helpful.
Business response:
Jean, Thank you so much for your stellar review! Our staff receives training each month on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are grateful for our guests and want you to leave feeling fully confident in your decisions for your pets. We cannot wait to get the chance to be enthusiastic and helpful for you again!
Great people that work here. Always kind and friendly.
Business response:
Suzie, Thank you for such a great review! We’re very proud of the compliment on our team member at our New Albany store! We are pleased to have this team member on our staff. We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Excellent customer service. The only reason I didn’t give 5 stars is because they didn’t call when they couldn’t obtain an item I special ordered.
Business response:
Thank you for this feedback, Alice. Our New Albany store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We do apologize for not being called about the item that was ordered just for you. That is not the standard of customer service we set for our teams. Please share details of your experience with us at bark@hollywoodfeed.com or call us at 888-816-8691. We would love to hear from you so we can make this right for you. Thank you again ... read more
I love the stuff!!!
Friendly, helpful staff. Very efficient.
Business response:
Lynese, Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
Amazing customer service! Always so friendly!
Business response:
Tiffany, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great people that work here. Always kind and friendly.
Business response:
Suzie, Thank you for such a great review! We’re very proud of the compliment on our team member at our New Albany store! We are pleased to have this team member on our staff. We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Excellent customer service. The only reason I didn’t give 5 stars is because they didn’t call when they couldn’t obtain an item I special ordered.
Business response:
Thank you for this feedback, Alice. Our New Albany store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We do apologize for not being called about the item that was ordered just for you. That is not the standard of customer service we set for our teams. Please share details of your experience with us at bark@hollywoodfeed.com or call us at 888-816-8691. We would love to hear from you so we can make this right for you. Thank you again ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 319 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.