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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Powell, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more

Location details

4010 W Powell Rd, Powell, OH, 43065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9187 reviews
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Susan K.'s profile image
Susan K. 
on Birdeye

4 months ago

I was buying wet and dry cat food for Meals on Wheels. I found the sales associate to be very knowledgeable and helpful! 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed Powell and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.  

Linda P.'s profile image
Linda P. 
on Birdeye

a year ago

They always have what I need and I love that they can pull my past purchases to rebuy what I liked. What is the rewards for? Will I ever get a discount on what I buy? My old store off of Sawmill communicated better 

Paula N.'s profile image
Paula N. 
on Birdeye

a year ago

My dog’s favorite place to go❤️ 

Cyndi R.'s profile image
Cyndi R. 
on Birdeye

a year ago

Staff and selection is fantastic. One on one help to find you the best pet food specifically for your dog's need. 

Marilyn N.'s profile image
Marilyn N. 
on Birdeye

a year ago

Great customer service, they always help with the cat food to my car. (And today it was 16 degrees!!) I appreciate their help, my cats appreciate the food. They always seem to know when I come in with their new food. 

Business response:

Marilyn, Thank you for such a great review. We are always willing to help carry your food out, no matter the weather. We believe in doing what is right for our customers, and we train our staff to help everyone in the best way possible. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We are glad that you-- and your cats-- are such fans of ours. Thank you for being a loyal customer and come back soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.holl... read more

Kathe L.'s profile image
Kathe L. 
on Birdeye

a year ago

Wonderful customer service. Great visit!!! 

Business response:

Kathe, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Sarah M.'s profile image
Sarah M. 
on Birdeye

a year ago

The staff was very helpful with answering questions about my pets’ needs. 

Business response:

Hi Sarah, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry... read more

Wendy E.'s profile image
Wendy E. 
on Birdeye

a year ago

excellent and personable- cleaned to Dog wash just before I used it and made great product recommendations 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Patty K.'s profile image
Patty K. 
on Birdeye

a year ago

The associates in the store were so helpful and attentive. 

Business response:

Patty, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health &... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 187 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.