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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Canton, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
4631 Everhard Rd NW, Canton, OH, 44718, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Great people, always friendly and helpful. Would have gotten 5 stars if they had a bigger selection of raw cat food.Only a couple of brands and proteins.Good options for dog food, tho.
Business response:
Nancy, Thank you for the kind words! We are proud of our stores and the teams! Unfortunately, it is just a numbers game and not as many people come into our store looking for a cat product. I will say we at corporate are working on including more cat training for ourselves and if we increase our knowledge, we can increase sales, and slowly but surely expand our cat section. I am sorry that we do not have a wider in store solution for you right now. Thank you for the feedback as it does give us a chance to learn and grow and... read more
Courteous, knowledgeable staff
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Aaron helped me decide the best food for my diabetic cat. He went to the store database and looked up a few different options for me. I have 3 senior cats and 3 foster cats. Aaron was knowledgeable and friendly and didn't rush me off.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfee... read more
PetPeople keeps the food I need for my picky eater in stock. Excellent customer service too!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
The folks at this store are wonderful. Aron helped me out and he is always kind, and courteous. Always takes time to answer my questions and helps me take out my orders. He's so knowledgeable!
Business response:
Thank you, Linda, for the wonderful review! Aron is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your pet(s). Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Awesome place and staff!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Joanna! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
The best place to go for your pets! Excellent staff, friendly, knowledgeable, helpful, JUST AMAZING!!! WOULDN'T SHOP ANYWHERE ELSE!!! THE BEST!!!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Employees were helpful
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Joel! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Had all the products I needed for my dogs and cats! Staff was very considerate as well.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Sue! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Hollywood Feed has a 4.8 star rating with 420 reviews.
Hollywood Feed is open now. It will close at 7:00 p.m.