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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Canton, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more

Location details

4631 Everhard Rd NW, Canton, OH, 44718, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8426 reviews
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Karen R.'s profile image
Karen R. 
on Birdeye

a year ago

Always has what I need! They have a great team of workers who each take time to answer any question one might has. I’m 75 years old and they always carry my large bags of dog food out to the car for me. Their delivery service is right on spot too! The only thing I would suggest is that the company have their workers wear some sort of back support as all their workers are carrying bags of food from 39 lb to 159 lb to put in my car and usually it is a tiny female carrying my bags. They may not feel it now, but if they aren’t... read more

Business response:

Karen, thank you so much for your kind words & caring advice for our employee's well-being. We will definitely pass your feedback along to our team! We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Pam B.'s profile image
Pam B. 
on Birdeye

a year ago

Friendly and helpful 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Rachel K.'s profile image
Rachel K. 
on Birdeye

a year ago

Very friendly staff 

Business response:

Rachel, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enrol... read more

Lauree H.'s profile image
Lauree H. 
on Birdeye

a year ago

The other pet store I have frequented has the same products; however, your staff is much more knowledgeable, so, I buy at Hollywood Feed. 

Business response:

Lauree, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Ann H.'s profile image
Ann H. 
on Birdeye

a year ago

They took the time to help me with what I was looking. Helped with size and fitting on new collar for my new wiggly puppy. Was what I was exactly looking for. 

Business response:

Ann, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that XXXX was able to provide you with the best possible service. Our XXXX store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being ... read more

Rachael H.'s profile image
Rachael H. 
on Birdeye

a year ago

Great customer service and unique products. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Barbra A.'s profile image
Barbra A. 
on Birdeye

a year ago

Very nice staff 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Joan M.'s profile image
Joan M. 
on Birdeye

a year ago

Always a great experience. Nice, friendly, helpful people work there. Thank you. 

Business response:

Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Christie L.'s profile image
Christie L. 
on Birdeye

a year ago

The staff at the North Canton store is top notch. Always knowledgeable and ready to assist. The best Pet People store you have! 

Business response:

Hi Christie! We’re very proud of the compliment on our North Canton team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 426 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.