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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8355 reviews
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Patricia G.'s profile image
Patricia G. 
on Birdeye

a year ago

Great customer service 

Business response:

Diane, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Tom S.'s profile image
Tom S. 
on Birdeye

a year ago

The employees have a great attitude and are very helpful. 

Business response:

Tom, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

a year ago

The staff is always helpful and friendly. I love shopping here. I especially like the washing stations! 

Laurie D.'s profile image
Laurie D. 
on Birdeye

a year ago

The new staff is not as friendly as the previous Pet People staff. 

Business response:

Thank you Laurie. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. We do value every customer and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Leesville store. This will be escalat... read more

Carla P.'s profile image
Carla P. 
on Birdeye

a year ago

Love the crew at this location. Incredibly friendly and always go the extra mile. They also spoil my pooch whenever we go in 

Business response:

Carla, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

a year ago

The staff is always helpful and friendly. I love shopping here. I especially like the washing stations! 

Patricia G.'s profile image
Patricia G. 
on Birdeye

a year ago

Great customer service 

Business response:

Diane, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Lynn C.'s profile image
Lynn C. 
on Birdeye

a year ago

Love the products 

Business response:

Lynn, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Lynn C.'s profile image
Lynn C. 
on Birdeye

a year ago

Love the products 

Business response:

Lynn, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 355 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Monday at 9:00 a.m.