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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8357 reviews
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Anna Marie J.'s profile image
Anna Marie J. 
on Birdeye

a year ago

Friendly and helpful customer service! 

Business response:

Anna, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

April H.'s profile image
April H. 
on Birdeye

a year ago

Wonderful people! They always greet me and my doggie and even get down and love on her (she's all for that!). Very knowledgeable and friendly! It always feels good to take my dog there! 

Business response:

Thank you, April for the kind words! We appreciate your continued support! Our Raleigh store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. Thank you f... read more

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

a year ago

This store has always had the best employees. They care and they do so much more than is expected. My animals always feel loved and always love visiting 

Business response:

Stephanie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Anna Marie J.'s profile image
Anna Marie J. 
on Birdeye

a year ago

Friendly and helpful customer service! 

Business response:

Anna, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

April H.'s profile image
April H. 
on Birdeye

a year ago

Wonderful people! They always greet me and my doggie and even get down and love on her (she's all for that!). Very knowledgeable and friendly! It always feels good to take my dog there! 

Business response:

Thank you, April for the kind words! We appreciate your continued support! Our Raleigh store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. Thank you f... read more

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

a year ago

This store has always had the best employees. They care and they do so much more than is expected. My animals always feel loved and always love visiting 

Business response:

Stephanie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Laurie D.'s profile image
Laurie D. 
on Birdeye

a year ago

The new staff is not as friendly as the previous Pet People staff. 

Business response:

Thank you Laurie. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. We do value every customer and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Leesville store. This will be escalat... read more

Carla P.'s profile image
Carla P. 
on Birdeye

a year ago

Love the crew at this location. Incredibly friendly and always go the extra mile. They also spoil my pooch whenever we go in 

Business response:

Carla, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Tom S.'s profile image
Tom S. 
on Birdeye

a year ago

The employees have a great attitude and are very helpful. 

Business response:

Tom, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 357 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.