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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Location details
13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly and helpful customer service!
Business response:
Anna, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The new staff is not as friendly as the previous Pet People staff.
Business response:
Thank you Laurie. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. We do value every customer and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Leesville store. This will be escalat... read more
Love the crew at this location. Incredibly friendly and always go the extra mile. They also spoil my pooch whenever we go in
Business response:
Carla, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
The staff is always helpful and friendly. I love shopping here. I especially like the washing stations!
The new staff is not as friendly as the previous Pet People staff.
Business response:
Thank you Laurie. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your experience as it appears we've dropped the ball. We do value every customer and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Leesville store. This will be escalat... read more
Love the crew at this location. Incredibly friendly and always go the extra mile. They also spoil my pooch whenever we go in
Business response:
Carla, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
The staff is always helpful and friendly. I love shopping here. I especially like the washing stations!
The employees have a great attitude and are very helpful.
Business response:
Tom, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service
Business response:
Diane, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 503 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.