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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Raleigh, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fe... read more

Location details

13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8355 reviews
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Kay D.'s profile image
Kay D. 
on Birdeye

a year ago

Great customer service! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Melissa P.'s profile image
Melissa P. 
on Birdeye

a year ago

Glad to have a pet store close to where we live, good customer service and clean store. 

Business response:

Melissa, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Melissa P.'s profile image
Melissa P. 
on Birdeye

a year ago

Glad to have a pet store close to where we live, good customer service and clean store. 

Business response:

Melissa, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

John S.'s profile image
John S. 
on Birdeye

a year ago

Customer Svc has ALWAYS been GREAT ever since Pet People landed here so PLEASE don't change that now that its been acquired. The staff greet my dog by NAME with great enthusiasm (and yes they know me as well). I trust their recommendations when I have a question. 

Business response:

John, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

John S.'s profile image
John S. 
on Birdeye

a year ago

Customer Svc has ALWAYS been GREAT ever since Pet People landed here so PLEASE don't change that now that its been acquired. The staff greet my dog by NAME with great enthusiasm (and yes they know me as well). I trust their recommendations when I have a question. 

Business response:

John, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Denise R.'s profile image
Denise R. 
on Birdeye

a year ago

I love the employees that stayed from Pet People. They are always helpful and friendly. 

Business response:

Denise, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!  

Denise R.'s profile image
Denise R. 
on Birdeye

a year ago

I love the employees that stayed from Pet People. They are always helpful and friendly. 

Business response:

Denise, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!  

Denise P.'s profile image
Denise P. 
on Birdeye

a year ago

Great customer service. Love the loyalty program. Nice selection of goods. 

Business response:

Denise, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Denise P.'s profile image
Denise P. 
on Birdeye

a year ago

Great customer service. Love the loyalty program. Nice selection of goods. 

Business response:

Denise, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 355 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Monday at 9:00 a.m.