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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

7315 Waverly Walk Ave, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8459 reviews
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Stacy H.'s profile image
Stacy H. 
on Birdeye

a year ago

Great shop with great customer service. I was very pleased with the products and the experience. 

Greg & Jean C.'s profile image
Greg & Jean C. 
on Birdeye

a year ago

Great customer service! I wish we had one in Monroe, NC. 

Business response:

Greg and Jean, thank you for being our 5-star customer! We appreciate you and value your support! We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. You can always keep shopping with us online at www.hollywoodfeed.com. Thank you for shopping at Hollywood Feed! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit hfu.hollywoodfee... read more

Judy M.'s profile image
Judy M. 
on Birdeye

a year ago

Great smiles, welcome and customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Ligi S.'s profile image
Ligi S. 
on Birdeye

a year ago

Great costumer service, clean, great products for my fur baby 

Business response:

Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we l... read more

Jacqueline C.'s profile image
Jacqueline C. 
on Birdeye

a year ago

Limited selection of my dog’s food. I like to rotate proteins but most flavors are unavailable since the Hollywood Feed takeover. I’ll still shop at my local Pet People but will have to supplement with food from other retailers. 

Carson & Amy T.'s profile image
Carson & Amy T. 
on Birdeye

a year ago

Adrienne is exceptional! Adrienne really helped me and spent significant time with me. My one pup has allergies and Adrienne helped me find the right food and shampoo. 

Business response:

Thank you Carson and Amy for the wonderful review! Adrienne is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Kim T.'s profile image
Kim T. 
on Birdeye

a year ago

Customer service is always above and beyond at this location. Christian helped me with an order and answered all of my questions. 

Business response:

Hi Kim, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Christian was able to provide you with the best possible service. Our Waverly store has a great team, and we are proud of them! Great customer service is always something that we strive for and we are happy to have such great feedback. Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope ... read more

Kristina F.'s profile image
Kristina F. 
on Birdeye

a year ago

Customer service is always great at PP. Products are top notch. TY! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Ritu M.'s profile image
Ritu M. 
on Birdeye

a year ago

Very good and helpful services 

Business response:

Ritu, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 459 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Sunday at 10:00 a.m. 

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