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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

7315 Waverly Walk Ave, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8458 reviews
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Maria S.'s profile image
Maria S. 
on Birdeye

a year ago

Great customer service! 

Business response:

Maria, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Amy H.'s profile image
Amy H. 
on Birdeye

a year ago

Easy to order and home delivery. I have auto orders scheduled. Easy to change or update online I get a reminder prior to the order delivery which gives me time to adjust or change the delivery. And I get updates via text as they are en route with delivery. Great experience 

Business response:

Amy, we're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Ashley H.'s profile image
Ashley H. 
on Birdeye

a year ago

Fantastic customer service. Caenen (I believe that was his name) was very friendly and helpful. Self dog washing station was perfect for my Great Dane. 

Amy H.'s profile image
Amy H. 
on Birdeye

a year ago

Easy to order and home delivery. I have auto orders scheduled. Easy to change or update online I get a reminder prior to the order delivery which gives me time to adjust or change the delivery. And I get updates via text as they are en route with delivery. Great experience 

Business response:

Amy, we're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Ashley H.'s profile image
Ashley H. 
on Birdeye

a year ago

Fantastic customer service. Caenen (I believe that was his name) was very friendly and helpful. Self dog washing station was perfect for my Great Dane. 

Gene A.'s profile image
Gene A. 
on Birdeye

a year ago

You have wonderful employees who are friendly and helpful. There is one product you stopped carrying which is the honest kitchen goat milk and cookies. You need to bring that back. 

Business response:

Gene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! Please email us at bark... read more

Gene A.'s profile image
Gene A. 
on Birdeye

a year ago

You have wonderful employees who are friendly and helpful. There is one product you stopped carrying which is the honest kitchen goat milk and cookies. You need to bring that back. 

Business response:

Gene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! Please email us at bark... read more

Delia F.'s profile image
Delia F. 
on Birdeye

a year ago

Great! 

Business response:

Delia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Dan W.'s profile image
Dan W. 
on Birdeye

a year ago

Delivery was handled exactly as described and even arrived early. Simple, efficient and professional. I will use again. Recyclable or reusable materials would be appreciated. 

Business response:

Dan, we're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 458 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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