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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
7315 Waverly Walk Ave, Charlotte, NC, 28277, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
The staff is always kind and courteous. The bathing areas are always clean and I’m glad that you now have shampoo with conditioner available.
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The staff is always kind and courteous. The bathing areas are always clean and I’m glad that you now have shampoo with conditioner available.
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Great customer service!
Business response:
Maria, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Easy to order and home delivery. I have auto orders scheduled. Easy to change or update online I get a reminder prior to the order delivery which gives me time to adjust or change the delivery. And I get updates via text as they are en route with delivery. Great experience
Business response:
Amy, we're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon!
Fantastic customer service. Caenen (I believe that was his name) was very friendly and helpful. Self dog washing station was perfect for my Great Dane.
Easy to order and home delivery. I have auto orders scheduled. Easy to change or update online I get a reminder prior to the order delivery which gives me time to adjust or change the delivery. And I get updates via text as they are en route with delivery. Great experience
Business response:
Amy, we're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon!
Fantastic customer service. Caenen (I believe that was his name) was very friendly and helpful. Self dog washing station was perfect for my Great Dane.
You have wonderful employees who are friendly and helpful. There is one product you stopped carrying which is the honest kitchen goat milk and cookies. You need to bring that back.
Business response:
Gene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! Please email us at bark... read more
You have wonderful employees who are friendly and helpful. There is one product you stopped carrying which is the honest kitchen goat milk and cookies. You need to bring that back.
Business response:
Gene, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! Please email us at bark... read more
Hollywood Feed has a 4.8 star rating with 475 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.