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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Naples, FL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
2500 Vanderbilt Beach Rd, #1106, Naples, FL, 34109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Great and friendly service.Thank you.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from... read more
Great store. Dawn is super friendly, remembers my name & remembers the product I buy. Everyone at Pet People are friendly & helpful. Customer service is worth the trip every time!
Business response:
Thank you Christy for the kind words! We appreciate your continued support! Our Naples store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for ... read more
Great store. Dawn is super friendly, remembers my name & remembers the product I buy. Everyone at Pet People are friendly & helpful. Customer service is worth the trip every time!
Business response:
Thank you Christy for the kind words! We appreciate your continued support! Our Naples store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for ... read more
some of ur staff are friendly, wish y’all could have them do less face piercing 😝dress more professional 🙏🏽😎
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. At Hollywood Feed, we are dedicated and committed to every customer, employee, and pet. We never wants anyone to feel uncomfortable while shopping. Everyone working in our stores are to wear our Hollywood Feed uniform of the company logo and brand (vendor) t-shirts, nice jeans and pants without rip... read more
Fabulous customer service. Dawn knows the needs of my cats and immediate assists me in meeting those needs . Other staff know me as well and are willing to assist promptly. This is the only pet store which I will go to because of the great environment and “can do” spirit.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
some of ur staff are friendly, wish y’all could have them do less face piercing 😝dress more professional 🙏🏽😎
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. At Hollywood Feed, we are dedicated and committed to every customer, employee, and pet. We never wants anyone to feel uncomfortable while shopping. Everyone working in our stores are to wear our Hollywood Feed uniform of the company logo and brand (vendor) t-shirts, nice jeans and pants without rip... read more
Fabulous customer service. Dawn knows the needs of my cats and immediate assists me in meeting those needs . Other staff know me as well and are willing to assist promptly. This is the only pet store which I will go to because of the great environment and “can do” spirit.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
The best employees and supplies!
Business response:
Layne, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
The best employees and supplies!
Business response:
Layne, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Hollywood Feed has a 4.9 star rating with 371 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.