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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Naples, FL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more

Location details

2500 Vanderbilt Beach Rd, #1106, Naples, FL, 34109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9366 reviews
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Kk P.'s profile image
Kk P. 
on Birdeye

a year ago

some of ur staff are friendly, wish y’all could have them do less face piercing 😝dress more professional 🙏🏽😎 

Business response:

Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. At Hollywood Feed, we are dedicated and committed to every customer, employee, and pet. We never wants anyone to feel uncomfortable while shopping. Everyone working in our stores are to wear our Hollywood Feed uniform of the company logo and brand (vendor) t-shirts, nice jeans and pants without rip... read more

Jayne G.'s profile image
Jayne G. 
on Birdeye

a year ago

Fabulous customer service. Dawn knows the needs of my cats and immediate assists me in meeting those needs . Other staff know me as well and are willing to assist promptly. This is the only pet store which I will go to because of the great environment and “can do” spirit. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Kk P.'s profile image
Kk P. 
on Birdeye

a year ago

some of ur staff are friendly, wish y’all could have them do less face piercing 😝dress more professional 🙏🏽😎 

Business response:

Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. At Hollywood Feed, we are dedicated and committed to every customer, employee, and pet. We never wants anyone to feel uncomfortable while shopping. Everyone working in our stores are to wear our Hollywood Feed uniform of the company logo and brand (vendor) t-shirts, nice jeans and pants without rip... read more

Jayne G.'s profile image
Jayne G. 
on Birdeye

a year ago

Fabulous customer service. Dawn knows the needs of my cats and immediate assists me in meeting those needs . Other staff know me as well and are willing to assist promptly. This is the only pet store which I will go to because of the great environment and “can do” spirit. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Layne W.'s profile image
Layne W. 
on Birdeye

a year ago

The best employees and supplies! 

Business response:

Layne, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Layne W.'s profile image
Layne W. 
on Birdeye

a year ago

The best employees and supplies! 

Business response:

Layne, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frances M.'s profile image
Frances M. 
on Birdeye

a year ago

Friendly customer service staff who always go the extra mile 

Business response:

Frances, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Joanne H.'s profile image
Joanne H. 
on Birdeye

a year ago

The entire staff at this store is friendly and knowledgeable. My dog and I always feel welcomed like we just walked into a friends home. They share their knowledge about products that will help my dog live a better life. I can't say enough about the manager, Dawn, who supports and trains her staff, she manages to keep everyone focused and on task while maintaining a happy and fun atmosphere. My dog loves going there! So do I. 

Business response:

Joanne, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff receives 40-50 hours of training each year on customer service and ... read more

Kim S.'s profile image
Kim S. 
on Birdeye

a year ago

They are all amazing!! So knowledgeable and helpful!! Appreciate them so much!! 

Business response:

Hi Kim, We appreciate you! Thank you for such a glowing review! Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 366 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.