This profile has been claimed by the business owner or representative.
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Springboro, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
756 N Main St, Springboro, OH, 45066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
The place was very clean and the staff was wonderful. Great customer service. Gave my dog a bath and we walked out like champions.
Business response:
Carey, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Unive... read more
It’s nice to asked once if you need help but to keep asking customers over and over is just too much
Love the auto ship and delivery service! My dog loves the food. A win,win all around
Business response:
We're so glad to hear you're enjoying our services!! Our Same Day Delivery Service and Auto-Ship were made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet’s needs! We're thrilled you're pleased and hope to deliver to you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' he... read more
Very helpful when I had questions.
Business response:
Mary, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Everyone is always so nice when I come in!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Adriana! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great customer service, every once in a while I’ll get an employee that is super pushy about products and wants to fight, but generally I like shopping here. They cold have a bit more variety on Fromm pate dog food flavors, but I’m just grateful they have it.
Business response:
Ashley, thank you for being our customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while... read more
Knowledgeable employees , advise when asked, friendly!
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
They always come through with the only cat food my cat can eat.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Love the store, but used to get mor coupons before you changed hands.
Business response:
Tammy, Thank you so much for taking the time to leave us a review! We offer a number of coupons through text and email! Please make sure to sign up to receive these notifications. You can sign up to receive texts by texting HF010 to 54170. We are also always happy to offer our customers discounts through monthly sales flyers, as well as our Frequent Feeder Program, which provides rewards to customers purchasing brands we carry at our local stores. Please contact our Customer Service Team at bark@hollywoodfeed.com or 888-816... read more
Hollywood Feed has a 4.8 star rating with 275 reviews.
Hollywood Feed is open now. It will close at 6:30 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com