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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Union, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed... read more

Location details

9039 US Hwy 42, Ste D, Union, KY, 41091, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9234 reviews
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Debbie R.'s profile image
Debbie R. 
on Birdeye

a year ago

Great customer service. Very friendly 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Carly R.'s profile image
Carly R. 
on Birdeye

a year ago

Great customer service great product Only suggestion which I know it would come from a higher up. For the buy so many food maybe do like buy 5 get 1 free just with the economy and everything going up in price. Just a suggestion everything else is fantastic 

Business response:

Carly, thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! Our Frequent Feeder programs are established by a contractual agreement with the companies that manufacture the participating brands, so unfortunately we would not be able to reduce the number of purchases needed for each program without approval from the manufacturers themselves. However, we do have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard e... read more

Danielle D.'s profile image
Danielle D. 
on Birdeye

a year ago

Great customer service. Always helpful in providing recommendations 

Business response:

Danielle, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonde... read more

Teri M.'s profile image
Teri M. 
on Birdeye

a year ago

Associate was pleasant and helpful. This is the second purchase of the same crate mat and my fur kids love them 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfee... read more

Payton M.'s profile image
Payton M. 
on Birdeye

a year ago

Have always loved this location. Been shopping since they opened. Mikayla and Lizzie are fantastic! 

Business response:

Payton, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holl... read more

Paula R.'s profile image
Paula R. 
on Birdeye

a year ago

Great customer service 

Business response:

Paula, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health &... read more

Judy K.'s profile image
Judy K. 
on Birdeye

a year ago

Great customer service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Rachel R.'s profile image
Rachel R. 
on Birdeye

a year ago

Great service and always have just what I need for my dogs and rabbit!!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Tom G.'s profile image
Tom G. 
on Birdeye

a year ago

Excellent recommendation for a urinary tract cat food! 

Business response:

Tom, Thank you for your wonderful review! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your cat. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 234 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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