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Hollywood Feed - Lee's Summit, MO

5.0
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Lee's Summit, MO. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

940 NW Pryor Rd, Suite J, Lee's Summit, MO, 64081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.073 reviews
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Francie & Todd M.'s profile image
Francie & Todd M. 
on Birdeye

a year ago

Omg, what an incredible shop! Michelle has become an integral part of our pet’s health! She recommended a joint supplement, and our old boys now has a pep in his step! 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Francie & Todd M.'s profile image
Francie & Todd M. 
on Birdeye

a year ago

Omg, what an incredible shop! Michelle has become an integral part of our pet’s health! She recommended a joint supplement, and our old boys now has a pep in his step! 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Zoey T.'s profile image
Zoey T. 
on Birdeye

a year ago

Great service :) 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Zoey T.'s profile image
Zoey T. 
on Birdeye

a year ago

Great service :) 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Melissa M.'s profile image
Melissa M. 
on Birdeye

a year ago

Great customer service, very kind, and so helpful troubleshooting an issue with my new puppy! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Melissa M.'s profile image
Melissa M. 
on Birdeye

a year ago

Great customer service, very kind, and so helpful troubleshooting an issue with my new puppy! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Reese Q.'s profile image
Reese Q. 
on Birdeye

a year ago

The service is stellar every time I shop in this store. The sales associates are always very knowledgeable and helpful. The main reason I completely switched all my pet care needs to this store is the monthly deals they send to me. I have saved a lot of money shopping here. Great place, I highly recommend it. 

Business response:

Reese, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Reese Q.'s profile image
Reese Q. 
on Birdeye

a year ago

The service is stellar every time I shop in this store. The sales associates are always very knowledgeable and helpful. The main reason I completely switched all my pet care needs to this store is the monthly deals they send to me. I have saved a lot of money shopping here. Great place, I highly recommend it. 

Business response:

Reese, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Michelle H.'s profile image
Michelle H. 
on Birdeye

a year ago

Great customer service. Organized store. Knowledgeable staff. Great selection. Blowers in DIY bath could be a little higher powered for blowing out my snow breeds. 

Business response:

Michelle, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our stores strive to provide the best possible customer experience in the industry. Therefore, I am sorry to hear that your grooming experience at our Lee's Summit location has missed the mark. We use the Air Force Command Speed dryers in our self wash stations because they use the temperature of the surrounding air to dry pets coats, in order to ensure that no ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 73 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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