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Hollywood Feed
- Pet Stores
- Lee's Summit, MO
About this business
Location details
940 NW Pryor Rd, Suite J, Lee's Summit, MO, 64081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service. Organized store. Knowledgeable staff. Great selection. Blowers in DIY bath could be a little higher powered for blowing out my snow breeds.Â
Business response:
Michelle, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our stores strive to provide the best possible customer experience in the industry. Therefore, I am sorry to hear that your grooming experience at our Lee's Summit location has missed the mark. We use the Air Force Command Speed dryers in our self wash stations because they use the temperature of the surrounding air to dry pets coats, in order to ensure that no ... read more
Great Customer service I just wish you would carry the grain free Fromm dry dog food. You carry some of the line but not what I use.Â
Business response:
Hi Carol, Thank you for your feedback! We are able to do special orders at the store level for certain products. It sounds like this might be one we can order for you. We would love the opportunity to supply you with your food! This is just another part of our great customer service you mentioned. Thanks also for the compliment! We cannot wait to see you in again.Â
Love Michelle! She is so helpful & knowledgeable! Thank you! 🙂Â
Business response:
Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!Â
Great Customer service I just wish you would carry the grain free Fromm dry dog food. You carry some of the line but not what I use.Â
Business response:
Hi Carol, Thank you for your feedback! We are able to do special orders at the store level for certain products. It sounds like this might be one we can order for you. We would love the opportunity to supply you with your food! This is just another part of our great customer service you mentioned. Thanks also for the compliment! We cannot wait to see you in again.Â
Love Michelle! She is so helpful & knowledgeable! Thank you! 🙂Â
Business response:
Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!Â
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First time visiting the store and I was very disappointed when I saw how dirty the baths were. Ended up leaving and taking my dog elsewhere.Â
Business response:
Thank you for sharing your feedback. We are very sorry to hear that your first visit was disappointing due to the condition of our bathing area. That is not the standard we strive to maintain, and we completely understand your frustration. Your comments will be escalated to the store’s Regional Manager, Lauren Iannaco, so that they can address these concerns and ensure the bathing area is properly cleaned and maintained for all customers and their pets. We truly appreciate you bringing this to our attention, and we hope to... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 197 reviews.Â
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.Â