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Hollywood Feed

5.0

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Lee's Summit, MO. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

940 NW Pryor Rd, Suite J, Lee's Summit, MO, 64081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.080 reviews
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Michelle H.'s profile image
Michelle H. 
on Birdeye

2 years ago

Great customer service. Organized store. Knowledgeable staff. Great selection. Blowers in DIY bath could be a little higher powered for blowing out my snow breeds. 

Business response:

Michelle, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our stores strive to provide the best possible customer experience in the industry. Therefore, I am sorry to hear that your grooming experience at our Lee's Summit location has missed the mark. We use the Air Force Command Speed dryers in our self wash stations because they use the temperature of the surrounding air to dry pets coats, in order to ensure that no ... read more

Carol S.'s profile image
Carol S. 
on Birdeye

2 years ago

Great Customer service I just wish you would carry the grain free Fromm dry dog food. You carry some of the line but not what I use. 

Business response:

Hi Carol, Thank you for your feedback! We are able to do special orders at the store level for certain products. It sounds like this might be one we can order for you. We would love the opportunity to supply you with your food! This is just another part of our great customer service you mentioned. Thanks also for the compliment! We cannot wait to see you in again. 

Kim G.'s profile image
Kim G. 
on Birdeye

2 years ago

Love Michelle! She is so helpful & knowledgeable! Thank you! 🙂 

Business response:

Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Carol S.'s profile image
Carol S. 
on Birdeye

2 years ago

Great Customer service I just wish you would carry the grain free Fromm dry dog food. You carry some of the line but not what I use. 

Business response:

Hi Carol, Thank you for your feedback! We are able to do special orders at the store level for certain products. It sounds like this might be one we can order for you. We would love the opportunity to supply you with your food! This is just another part of our great customer service you mentioned. Thanks also for the compliment! We cannot wait to see you in again. 

Kim G.'s profile image
Kim G. 
on Birdeye

2 years ago

Love Michelle! She is so helpful & knowledgeable! Thank you! 🙂 

Business response:

Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 80 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.