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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Avon, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more

Location details

35901 Detroit Rd, #111, Avon, OH, 44011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9407 reviews
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Karen S.'s profile image
Karen S. 
2 years ago

I enjoy shopping at this location. All staff are friendly, courteous and very knowledgeable regarding the products- I only shop here for my pets! 

Business response:

Karen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Karen S.'s profile image
Karen S. 
2 years ago

I enjoy shopping at this location. All staff are friendly, courteous and very knowledgeable regarding the products- I only shop here for my pets! 

Business response:

Karen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Kathleen K.'s profile image
Kathleen K. 
2 years ago

Both salesmen in store were so nice and helpful, even with dog training tips since my dog was with me. 

Business response:

Kathleen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Candace G.'s profile image
Candace G. 
2 years ago

Great customer service. Friendly, extremely helpful staff. 

Business response:

Candace, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon! 

Candace G.'s profile image
Candace G. 
2 years ago

Great customer service. Friendly, extremely helpful staff. 

Business response:

Candace, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon! 

Pam S.'s profile image
Pam S. 
2 years ago

Excellent. Staff Very knowledgeable and helpful. 

Business response:

Pam, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 

Pam S.'s profile image
Pam S. 
2 years ago

Excellent. Staff Very knowledgeable and helpful. 

Business response:

Pam, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 

Stuart D.'s profile image
Stuart D. 
2 years ago

Always a good experience with kind and helpfull people at avon petpeople 

Business response:

Stuart, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Stephanie U.'s profile image
Stephanie U. 
2 years ago

Amazing customer service. I’ve been buying the same dog food for years and the associate educated me on something that no one has ever brought to my attention. They also had great things to say about the parent company. I wish I remember their name so I could call them out - they were fabulous! 

Business response:

Thank you for the kind words, Stephanie! We appreciate your continued support! Our Avon store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 407 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.