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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Avon, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more

Location details

35901 Detroit Rd, #111, Avon, OH, 44011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9405 reviews
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Valeria B.'s profile image
Valeria B. 
on Birdeye

2 years ago

Do I love the products that I'm able to purchase there I do not like the new change in the hours it's very inconvenient when I have to run into different cities in order to complete my grocery shopping for the week. 

Business response:

Hi Valeria, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! While we do see how this change in hours is inconvenient, we did it to make sure our team would get to spend bonding time with their own pets and be able to come to work relaxed and refreshed. We also want to make sure to get all off our same day deliveries to customers, which does mean sometimes working past close sometime... read more

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

friendly and very helpful. Great service 

Business response:

Michael, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Shirley W.'s profile image
Shirley W. 
on Birdeye

2 years ago

Friendly staff 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Meg B.'s profile image
Meg B. 
on Birdeye

2 years ago

I inquired with staff about concerns with the acquisition from Hollywood Feed. They we able to answer all my questions about SPAW, carrying Fromms, rewards and grooming services. They exceeded my expectations! 

Business response:

Meg, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more

Sherry H.'s profile image
Sherry H. 
on Birdeye

2 years ago

Very helpful 

Business response:

Sherry this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Valeria B.'s profile image
Valeria B. 
on Birdeye

2 years ago

Do I love the products that I'm able to purchase there I do not like the new change in the hours it's very inconvenient when I have to run into different cities in order to complete my grocery shopping for the week. 

Business response:

Hi Valeria, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! While we do see how this change in hours is inconvenient, we did it to make sure our team would get to spend bonding time with their own pets and be able to come to work relaxed and refreshed. We also want to make sure to get all off our same day deliveries to customers, which does mean sometimes working past close sometime... read more

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

friendly and very helpful. Great service 

Business response:

Michael, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Sherry H.'s profile image
Sherry H. 
on Birdeye

2 years ago

Very helpful 

Business response:

Sherry this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Bryan H.'s profile image
Bryan H. 
on Birdeye

2 years ago

Always great service, love Julia ! 

Business response:

Bryan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 405 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.