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Hollywood Feed
- Pet Stores
- Avon, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Avon, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more
Location details
35901 Detroit Rd, #111, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
great customer service
Business response:
Billie, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
Always a good experience with kind and helpfull people at avon petpeople
Business response:
Stuart, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
great customer service
Business response:
Billie, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
Amazing customer service. I’ve been buying the same dog food for years and the associate educated me on something that no one has ever brought to my attention. They also had great things to say about the parent company. I wish I remember their name so I could call them out - they were fabulous!
Business response:
Thank you for the kind words, Stephanie! We appreciate your continued support! Our Avon store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like ... read more
Friendly staff
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Great customer service, everyone is always very helpful
Business response:
Gayl, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more
Do I love the products that I'm able to purchase there I do not like the new change in the hours it's very inconvenient when I have to run into different cities in order to complete my grocery shopping for the week.
Business response:
Hi Valeria, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! While we do see how this change in hours is inconvenient, we did it to make sure our team would get to spend bonding time with their own pets and be able to come to work relaxed and refreshed. We also want to make sure to get all off our same day deliveries to customers, which does mean sometimes working past close sometime... read more
Friendly staff
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Great customer service, everyone is always very helpful
Business response:
Gayl, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 405 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.