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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9323 reviews
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Felicia B.'s profile image
Felicia B. 
on Birdeye

3 months ago

The lady who helped me was very knowledgeable helped me when I was lost and answered all of my questions I will be shopping there from now on * her dog is so cute! 

Business response:

We are so glad to hear that you had a positive experience with us, Felicia! Thank you for choosing Hollywood Feed for your pet needs. Feel free to reach out to us at (704) 992-5534 if you have any more questions in the future. 

Chris H.'s profile image
Chris H. 
on Birdeye

4 months ago

Employees very knowledgeable. 

Business response:

We appreciate your feedback, Chris. Thank you for recognizing our knowledgeable team at Hollywood Feed. 

Trina H.'s profile image
Trina H. 
on Birdeye

6 months ago

Knowledgeable, friendly staff. Clean, well organized store. High quality dog food I buy always in stock. 

Business response:

Thank you for your positive review, Trina! We're delighted to hear that you find our staff knowledgeable and friendly, and that you appreciate our clean and well-organized store. It's great to know that the high-quality dog food you purchase is always in stock. We appreciate your support and look forward to serving you and your furry friend again soon. 

Steve L.'s profile image
Steve L. 
on Birdeye

7 months ago

We knew we had found a special place when we took Olive into Pet People. It is not just a store but a haven for pet lovers and furry companions. The staff here doesn't just know their products; they know their customers. Seeing them greet Olive by her name every time we visit is heartwarming. This personal touch makes each visit feel like coming home. With the team's vast knowledge in all things pet-related, I'm continually impressed. Whether it's advice on the best diet for Olive, picking out the perfect toy, or some handy ... read more

Business response:

Thank you for your kind words, Steve! We're thrilled to hear that you and Olive have found a special place at PetPeople by Hollywood Feed. Our team takes pride in providing personalized service and expertise to all of our customers and their furry companions. We're glad that our knowledge and advice have been helpful to you, and we're always here to assist with any pet-related needs. We appreciate your support and look forward to continuing to serve you and Olive in the future. 

Sara H.'s profile image
Sara H. 
on Birdeye

8 months ago

The staff there is absolutely amazing! They are helpful each and every time we come in. Honestly that’s why we go, they go above and beyond! 

Business response:

Thank you for your kind words, Sara! We're thrilled to hear that our staff at Hollywood Feed has consistently provided you with exceptional service. Going above and beyond for our customers is what we strive for. If you ever need anything, please don't hesitate to reach out to us at (704) 992-5534. 

Kirsten S.'s profile image
Kirsten S. 
on Birdeye

10 months ago

Customer service is amazing! They always go above and beyond, and everyone is so nice! 

Business response:

Thank you for your kind words, Kirsten! We appreciate your feedback and are thrilled to hear that you had a great experience with our customer service. Our team always strives to go above and beyond for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (704) 992-5534. 

Megan G.'s profile image
Megan G. 
on Birdeye

a year ago

I never leave reviews just out of pure laziness haha but I just had to commend the help we received today from the moment we walked until we walked out. Cat was our helper and ironically I came in looking for things for my cat :). She was amazing and even recommended more things to buy that I ultimately included as well. LOVED HER AND HER ENERGY #cat4prez 👍🏾👍🏾👍🏾👍🏾♥️♥️♥️♥️ 

Patty A.'s profile image
Patty A. 
on Birdeye

a year ago

Knowledgeable sales folks 

Karen W.'s profile image
Karen W. 
on Birdeye

a year ago

Great and friendly customer service and support. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 323 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.