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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I placed an online order this past Saturday. I forgot to pick it up until Sunday. I went in on Sunday and the associates knew exactly what order I was speaking about as soon as I came in. They had put a treat in the bag for free and had my order carried out to my car. They let me know if ever needed they would deliver my order to my house. The associates are always so welcoming, friendly and helpful anytime I come in. THANK YOU!!!
Always friendly, welcomeing and helpful!
Business response:
Sonda, we’re glad every visit to our Highland Creek Hollywood Feed feels friendly, welcoming, and helpful! Making shopping for your pets easy and enjoyable is what we aim for, and we look forward to seeing you again soon.
Friendly, helpful and knowledgeable
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
The store is always stocked with what we need. If they don’t have it they make sure they locate what we need to go pick it up. Love how helpful and knowledgeable the staff is. Love the products!
Business response:
Thank you for taking the time to share your experience with us! We're absolutely delighted to hear that our knowledgeable staff has been helpful in locating the products you need and ensuring our inventory stays well-stocked. It's wonderful to know that you love our products as well. We truly appreciate your positive feedback and are glad we've been able to meet your pet care needs consistently. Your satisfaction is our priority, and we look forward to continuing to serve you and your pets in the future.
Went in looking for a long lasting chew toy. Talked about several, came away with perfect bone. Max loves it and it lasts a long time
Business response:
We are excited to hear Max loves his perfect bone! We're thrilled our team was able to help you find the ideal long-lasting chew toy for him. It's always our goal to assist customers in selecting the best products for their pets' needs. We appreciate you taking the time to share your positive experience with us.
Great customer service
Business response:
Bron, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
The lady(manager) that helped me pick out a new dog for was very helpful and knowledgable!
Business response:
Thank you for sharing your experience! We're glad our manager was helpful and knowledgeable in assisting you. We appreciate your support and look forward to helping you again soon!
I have never had a bad experience everyone there is so so nice. The first time I went there. I had amazing experience and I have gone back many times since and will continue to come back!
Business response:
Felicia, we’re so happy to hear that every visit to our Highland Creek Hollywood Feed store has been a great one! It means the world to know our team has made you feel welcome from day one. We truly appreciate your loyalty and look forward to many more visits with you and your pets!
Your store was beautifully decorated the holidays and overall amazing to the eyes. Your store Associates were friendly, inviting and very attentive. Every question was impeccably answered and I was shown outstanding assistance. I loved everything about my shopping experience and will most definitely shop there. I will tell all of my friends and family about your amazing store and products.
Business response:
Thank you so much for the amazing 5-star review, Carla! We're thrilled to hear that you enjoyed our holiday decorations and had such a positive experience at our Hollywood Feed Store #436 in Highland Creek. Our team works hard to provide friendly, attentive service, and we’re so glad that you felt well taken care of. Your kind words mean the world to us, and we’re honored that you’ll be sharing your experience with friends and family. We can’t wait to welcome you back for your next visit!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 471 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.