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Hollywood Feed

4.9

About this business

Location details

10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9418 reviews
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Steve L.'s profile image
Steve L. 
a year ago

We knew we had found a special place when we took Olive into Pet People. It is not just a store but a haven for pet lovers and furry companions. The staff here doesn't just know their products; they know their customers. Seeing them greet Olive by her name every time we visit is heartwarming. This personal touch makes each visit feel like coming home. With the team's vast knowledge in all things pet-related, I'm continually impressed. Whether it's advice on the best diet for Olive, picking out the perfect toy, or some handy ... read more

Business response:

Thank you for your kind words, Steve! We're thrilled to hear that you and Olive have found a special place at PetPeople by Hollywood Feed. Our team takes pride in providing personalized service and expertise to all of our customers and their furry companions. We're glad that our knowledge and advice have been helpful to you, and we're always here to assist with any pet-related needs. We appreciate your support and look forward to continuing to serve you and Olive in the future. 

Sara H.'s profile image
Sara H. 
2 years ago

The staff there is absolutely amazing! They are helpful each and every time we come in. Honestly that’s why we go, they go above and beyond! 

Business response:

Thank you for your kind words, Sara! We're thrilled to hear that our staff at Hollywood Feed has consistently provided you with exceptional service. Going above and beyond for our customers is what we strive for. If you ever need anything, please don't hesitate to reach out to us at (704) 992-5534. 

Kirsten S.'s profile image
Kirsten S. 
2 years ago

Customer service is amazing! They always go above and beyond, and everyone is so nice! 

Business response:

Thank you for your kind words, Kirsten! We appreciate your feedback and are thrilled to hear that you had a great experience with our customer service. Our team always strives to go above and beyond for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (704) 992-5534. 

Megan G.'s profile image
Megan G. 
2 years ago

I never leave reviews just out of pure laziness haha but I just had to commend the help we received today from the moment we walked until we walked out. Cat was our helper and ironically I came in looking for things for my cat :). She was amazing and even recommended more things to buy that I ultimately included as well. LOVED HER AND HER ENERGY #cat4prez 👍🏾👍🏾👍🏾👍🏾♥️♥️♥️♥️ 

Patty A.'s profile image
Patty A. 
2 years ago

Knowledgeable sales folks 

Karen W.'s profile image
Karen W. 
2 years ago

Great and friendly customer service and support. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Joe R.'s profile image
Joe R. 
2 years ago

Great service and pet selections, great prices. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Sharon L.'s profile image
Sharon L. 
2 years ago

Knowledgeable and friendly staff. Great selection of products too! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Tomika C.'s profile image
Tomika C. 
2 years ago

Staff goes above and beyond for the Fur babies! Bentley Jax lights up every time he pulls up to PetPeople😊 

Business response:

Tomika, What a glowing review! We get excited when you love us and it warms our heart when the dogs share in the joy as well! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you, and we cannot wait to see you back soon. Amber W. Customer Service Hollywood Feed Be sure to visit hf... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 418 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.