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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great and friendly customer service and support.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great service and pet selections, great prices.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Knowledgeable and friendly staff. Great selection of products too!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Staff goes above and beyond for the Fur babies! Bentley Jax lights up every time he pulls up to PetPeople😊
Business response:
Tomika, What a glowing review! We get excited when you love us and it warms our heart when the dogs share in the joy as well! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you, and we cannot wait to see you back soon. Amber W. Customer Service Hollywood Feed Be sure to visit hf... read more
Staff goes above and beyond for the Fur babies! Bentley Jax lights up every time he pulls up to PetPeople😊
Business response:
Tomika, What a glowing review! We get excited when you love us and it warms our heart when the dogs share in the joy as well! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you, and we cannot wait to see you back soon. Amber W. Customer Service Hollywood Feed Be sure to visit hf... read more
The staff and very friendly and helpful, I appreciate their honesty. I asked for training treats for my puppy they offered some that where on a buy one get one sale (promote sale items is the way in retail) but when I asked for nutrient dense treats they immediately took showed me the two bed brands of nutrient dense treats. That right there shows they listen and care about your concerns. They also post the animals that visit the store to the Facebook 😁.
Business response:
Melissa, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The staff and very friendly and helpful, I appreciate their honesty. I asked for training treats for my puppy they offered some that where on a buy one get one sale (promote sale items is the way in retail) but when I asked for nutrient dense treats they immediately took showed me the two bed brands of nutrient dense treats. That right there shows they listen and care about your concerns. They also post the animals that visit the store to the Facebook 😁.
Business response:
Melissa, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly staff to me and my dog. Always willing to provide information on products.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Friendly staff to me and my dog. Always willing to provide information on products.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 338 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.