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Hollywood Feed
- Pet Stores
- Cary, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cary, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more
Location details
5042 Arco St, Cary, NC, 27519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone was so nice and Rivers loved her treats. Next time I 'll bring her by so she can say thank you.😊
Business response:
Kim, We would just love to see Rivers! Please bring her in. We always enjoy a visit with our four-legged guests. We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. W... read more
I love going to Hollywood Feed in Cary, the people who work there are so friendly and knowledgeable!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more
Superb customer care. Cindy is great
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are so happy Cindy was able to assist you! We are so THRILLED to have such wonderful feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our emplo... read more
The woman who helped me was very knowledgeable and pointed me in the right direction with changing from puppy food to adult food.
Business response:
Elizabeth, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Always cheerful service.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
The employees are great. They say hi to me when I enter the store, ask me if I need help. Very welcoming and friendly.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
the local store is GREAT! The website, now that it is Hollywood Feed, is not very great. I can no longer use it because I can't order single cans of food anymore. I have to call the store and tie up an associate while they manually pull my order. Chatted and was told it was decided that because you also ship, that single cans can't be available to order. If I have to inidcate how I am shopping to begin with - pickup, delivery, shipping...why can't the item mix be specific to how it is getting to the customer and show wh... read more
Business response:
Vicki, thank you for being part of our pack! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by each and every customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. As long as you are in the Same Day Delivery area, you can call the store and place an over the phone order for single cans, that way you can get the different flavors you are looking for. We are not able to have single cans on the website for... read more
Everyone was so nice and friendly. Very knowledgeable about the products they carry. LOVE their dog washing stations!! Ozzy and I can’t wait to visit again.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University al... read more
Great customer service and self service bath tools. It was a great 1st time experience.
Business response:
Shelia, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employe... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 346 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.