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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cary, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed ... read more

Location details

5042 Arco St, Cary, NC, 27519, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8346 reviews
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Pauline B.'s profile image
Pauline B. 
on Birdeye

2 years ago

Like the lower prices, the friendly staff, and the products offered. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Stacey S.'s profile image
Stacey S. 
on Birdeye

2 years ago

Great store and super friendly staff! 

Business response:

Stacey, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Irene S.'s profile image
Irene S. 
on Birdeye

2 years ago

Friendly staff - always willing to help and extraordinary customer service.! Thank you so much, Ken and Irene Sherman 

Business response:

Irene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Kristina T.'s profile image
Kristina T. 
on Birdeye

2 years ago

I really liked the perks I had with PetPeople and hope the rewards continue because I always spent a lot with PetPeople. 

Business response:

Hi Kristina! Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. PetPeople stores have joined the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. This means new perks and flexibility for you! It also means... read more

Julie Z.'s profile image
Julie Z. 
on Birdeye

2 years ago

Enjoy the store and employees 

Business response:

Julie, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Kristina T.'s profile image
Kristina T. 
on Birdeye

2 years ago

I really liked the perks I had with PetPeople and hope the rewards continue because I always spent a lot with PetPeople. 

Business response:

Hi Kristina! Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. PetPeople stores have joined the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. This means new perks and flexibility for you! It also means... read more

Julie Z.'s profile image
Julie Z. 
on Birdeye

2 years ago

Enjoy the store and employees 

Business response:

Julie, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Linda D.'s profile image
Linda D. 
on Birdeye

2 years ago

I appreciate the people that work at PetPeople that know me by name and what I purchase. I have been a customer since they opened. I hope the new management is paying them what they are worth though. Ty to Gretchen, Ayala, Margaret, Maddy’s and newcomers Chance and Karen. 

Business response:

Linda, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and Gretchen, Ayala, Margaret, Maddy, Chance, and Karen Are defiantly a AWESOME part of the family! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Fe... read more

Jen W.'s profile image
Jen W. 
on Birdeye

2 years ago

Above and beyond customer service by everyone who works there. Always greeted the second i walk in. Wonderfully knowledgeable and helpful. The store shelves are faced beautifully (it always looks like it's opening day!). Love seeing the adoptable babies as well! Having them make appearances in the store means they find their forever homes quicker <3 

Business response:

Jen, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 346 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.