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Hollywood Feed
- Pet Stores
- Prairie Village, KS
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Prairie Village, KS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more
Location details
15 On The Mall, Prairie Village, KS, 66208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I was greeted right when I walked in and staff helped me find what I needed. Very knowledgeable staff.Â
Business response:
We're utterly delighted to hear about your positive experience at Hollywood Feed. Thank you for taking the time to share your review! We're so pleased that our staff greeted you promptly and were able to assist you in finding exactly what you needed. It's wonderful to know that you found our team to be knowledgeable as well. We strive to provide excellent customer service and product expertise, so your feedback is greatly appreciated.Â
The young lady who helped me was very kind, knowledgeable and patient. She answered several questions for me about toys, food and goats milk and also offered some helpful recommendations. She provided excellent customer service in a friendly manner. We always have a good experience in this store. Thank you!Â
Business response:
We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!Â
Staff is very friendly. The store is clean and a great selection of dog treats!Â
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!Â
The staff was wonderful with my Boxer mix, Athena! They fitted her for a harness and were very, very good with her during the process. We loved Hollywood Feed 💖 Athena loved everything she saw and insisted on stopping to explore and sniff everything!! She was a very happy dog! We will be repeat customers🥰Â
Business response:
We're excited to hear that Athena had a great experience at Hollywood Feed! We look forward to seeing you both again soon.Â
Very friendly, helpful and knowledgeable personnel. Went the extra mile. Thank you!Â
Business response:
Betsy, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Good bath facilityÂ
Business response:
Thank you for your review, John! We're glad to hear that you had a good experience with our self bath station. If you have any further feedback or questions, feel free to reach out to us at (913) 544-1102. Thank you for choosing Hollywood Feed!Â
Wonderful..so helpful and friendlyÂ
Business response:
Thank you, Katie, for your kind words! We're thrilled to hear that our team was helpful and friendly during your visit. We appreciate your support and look forward to serving you again soon.Â
Wonderful, the staff was very helpful and knowledgeable.Â
Business response:
Thank you for your kind words, Sofia! We're thrilled to hear that our staff was helpful and knowledgeable during your visit. If you have any more questions or need further assistance, please don't hesitate to reach out to us at (913) 544-1102.Â
As soon as I walked into the store I was greeted by not one, but two employees. The employee, Dana, who was not checking someone out, asked what she could help me find. I told her what I was looking for and she took me to the aisle and provided helpful information on the issue I was having with my dog. She was so kind and helpful, and got me set up with their rewards program. This was my first time in this store and I will definitely be stopping by again. Thank you, Dana!Â
Business response:
Thank you for your kind review, Emily! We're glad to hear that Dana provided excellent customer service and was able to assist you with your dog's needs. We appreciate your support and look forward to seeing you again soon at Hollywood Feed.Â
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 172 reviews.Â
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m. Â