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Hollywood Feed

4.9

Pet Stores
Prairie Village, KS

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About this business

Retail Pet Stores

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Prairie Village, KS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more

Location details

15 On The Mall, Prairie Village, KS, 66208, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 7:30 p.m.
Tue	9:00 a.m. to 7:30 p.m.
Wed	9:00 a.m. to 7:30 p.m.
Thu	9:00 a.m. to 7:30 p.m.
Fri	9:00 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:00 a.m. to 6:30 p.m.

4.9150 reviews

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Jennifer D.

on Birdeye

a year ago

Shane is a wealth of knowledge about the pet industry and pet products. He is happy to help and eager to find a solution for you. Trent is also an incredible employee that works there that makes going to this store worthwhile for me. It's the employees that make the difference for sure.

Business response:

Thank you Jennifer for the wonderful review! Shane is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!

Kathryn A.

on Birdeye

a year ago

Staff is great. Too many rules re drive up,orders

Aimee T.

on Birdeye

a year ago

Knowledgable, efficient and personable staff.

Business response:

Aimee, Thank you XXX the kind words! We appreciate your continued support! Our Prairie Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Tha... read more

Marie B.

on Birdeye

a year ago

Great customer service at the location in Prairie Village/off of Mission Road.

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more

Curtis K.

on Birdeye

a year ago

Like the rewards program BUT... you only apply it to the same brand of pet food, and dogs don't eat the same brand forever. So I'm left with a $34 coupon I cannot use since I changed dogs foods. You should correct this mistake in your program as it doesn't encourage shoppers to use it unless they think their dog will eat the same food for a very long period of time. Dogs don't like to do so? Thank you

Business response:

Hi Curtis, Thank you so much for taking the time to leave us a review! The Frequent Feeder loyalty programs are brand-dependent because of our agreements with the companies that choose to participate. Some brands choose not to, meaning that we are not able to include them in a rewards program. Certain participating brands do allow for buying your rewards program points from other brands, letting you use the points toward their eligible products. Please contact us at bark@hollywoodfeed.com, and we would be happy to see if yo... read more

Courtney S.

on Birdeye

a year ago

Always friendly employees!

Business response:

Courtney, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to ... read more

Courtney S.

on Birdeye

a year ago

Always friendly employees!

Business response:

Chris K.

on Birdeye

a year ago

helpful, informative

Business response:

Chris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

Annie B.

on Birdeye

a year ago

Great customer service and excellent selection!

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!