This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Northbrook, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Northbrook, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
936 Willow Rd, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I go to Pet People in Northbrook and Violet has been so great with service and information. She always get what I need and the service has been excellent. Something you just don't get, I love it! Thanks, Julie Savard and he collie and golden retriever!!!!
Business response:
Hi Julie, Thank you for the wonderful review! We are happy that Violet able to give you the best customer service and help you find the best products for your furry friends! The team at the Northbrook store are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. Thank you for visiting Hollywood Feed and being a part of our family! We look fo... read more
great store ,great people!
Business response:
Ricki, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while w... read more
Great and helpful staff!
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry... read more
The customer service at the Northbrook location is excellent!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Outstanding customer service. Very friendly staff. Clean, well stocked store.
Business response:
Roberta, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
Great quality selection. Helpful staff.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The customer service at this location has always been fantastic - before the acquisition and after. One time, I came in and the store didn’t have enough of my preferred dog food. The manager asked what I typically buy and when — and since then, that dog food has always been available in the quantity I buy! Also, the staff is helpful in terms of being able to make reasonable decisions to drive customer loyalty - for example, if I want a 28 pound bag of dog food and you’re out of the big bags, I can buy two smaller bags for th... read more
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Clean high quality items
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible as well as the best products on the market! We are thrilled to have such amazing feedback. Hope to see you again soon!
I truly like this store and my first visit I was really impressed by the options for cat toys, collars, etc. Then when I came back I was sad to realize there’s only one row for cat stuff and the rest is primarily dogs. I hope that there would be more larger cat toys and more cat stuff for cat people like me!!!!
Business response:
Meghan, at Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.co... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 96 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com