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7401 O'Connor Dr, Round Rock, TX, 78681, United States
Get directionsKylie was so helpful and friendly!!
Business response:
We’re very proud of the compliment on our team member, Kylie. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Great customer service.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Best staff ever! Friendly & Very knowledgeable. Super helpful, and a sense of genuine care. My bow wow and I very much appreciate you all for all that you do.
Business response:
Alexis, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Kylie was so helpful and friendly!!
Business response:
We’re very proud of the compliment on our team member, Kylie. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Best staff ever! Friendly & Very knowledgeable. Super helpful, and a sense of genuine care. My bow wow and I very much appreciate you all for all that you do.
Business response:
Alexis, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great customer service
Business response:
Becky, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
I love the selection/prices and the employees are awesome!
Business response:
Britta, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I love the selection/prices and the employees are awesome!
Business response:
Britta, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Best pet stores I’ve ever been to. They go above and beyond for their customers!
Business response:
Thank you for the wonderful review, Lisa! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Hollywood Feed - CLOSED has a 4.9 star rating with 608 reviews.
Hollywood Feed - CLOSED is permanently closed.