This profile has been claimed by the business owner or representative.
Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No shower pressure room smelled of smoke, plumbing issues view was not a view it was of a parking garage and the staff suck
Horrible check in and check out process didn’t even get the room I requested double charged me the resort fee and rude staff will not stay again
N / A
Not what expected!! Upon arrival we were given a room that was so stale smelling from smoke , that we could hardly breath. So we went back to the desk and asked for a “ non-smoking “ room. The next room was nice, but the a/c did not work. Maintenance was notified , but never showed up. Luckily it was in the 50’s at night, so we opened the window. The parking garage was not lite very well , and ice machine on our floor was out of order, as well as very rusted. It didn’t look like it was in working order for quite some time. W... read more
We arrived about 20 minutes before 4pm and the front office 2 associates sitting behind the desk were not helping anyone. I ask if I could check in now for our room and was told if I wanted to check in now I would have to pay $10 extra dollars for the room or wait till after 4pm. I was very surprised to hear that. In all my travels I have never encountered such a thing. They could have checked me in but let me know that the room will not be ready till 4pm. Instead they made everyone wait until 4pm to line up for check in.
Nothing seemed to work in the room. Mini fridge, coffee maker and some outlets weren't working. The light in the bathroom would turn itself off and on by itself. Soap in the bathroom was scarce. The floor was noisy part of the night.
The check in and check out staff were rude. Coffee maker was broken. Room was hot and the staff didn’t do anything about it. Room smelled on cigarette smoke and it was a nonsmoking room. Not enough towels in the room for the number of people staying. Food was okay. Parking was confusing. Overall my experience was not good. I would not recommend to anyone and I won’t be returning.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,483 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.