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Hotshots Sports Bar & Grill
- Restaurants
- Mooresville, NC
About this business
Location details
247 East Plaza Drive, Mooresville, NC, 28115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 12:00 p.m. to 1:00 a.m. |
The worst customer service i have ever e seen at a bar/grill in many years. I will not be back.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much, Suzie. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or https://bit.ly/3GEZdPo and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you ... read more
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Was in last night and this little blonde waitress tells me she isn't gonna serve me unless I'm tipping her and tipping good. I just wanted a $3 dollar beer after work. I told her I give her 1 dollar and she told me she didn't want my lousy dollar wasnt worth it What kind of place makes you tip before you even get your food and service? Nice place otherwise but that was just crazy to me.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much, Tyrell. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or https://bit.ly/3GEZdPo and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you... read more
Guys in the bathroom doing drugs, I stop going to hotshots years ago and started back over the last month when I found out they had security but unfortunately we found out the head huncho is no longer there and it’s no telling how wild things going to get when them bum hoodlums find out. Me and my friends won’t be going back!
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Matt. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(704) 799-0748 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you ... read more
10 dollar cover for the emptiest bar in mooresville lmfao that was funny
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Glenn. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(704) 799-0748 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you... read more
Used to love the food here but last several times have resulted in inedible food and missing items. I asked and paid for Cajun Ranch sauce on the side, it came on the burger with a side of regular ranch, huh? Burgers were dry and over cooked and tasted old. Bartender is always rude when we come in to pick up our order. We won’t be back.
Business response:
Hi Melissa, We're very sorry to hear about your recent experience. We'd like nothing more than the opportunity to speak with you regarding this matter so we can address and improve on these concerns. If you wouldn't mind calling us at 704-799-0748, or email hotshotsmooresville@gmail.com with your contact info we would greatly appreciate it.
I'm not sure how you get someone to wait on you at this establishment! I went in and seated myself, per instructions. I sat there for 10 minutes, the bartender and 2 waitresses saw me, one waitress even nodded her head in my direction. No one approached my table! I got up and left, went a few doors down to the Mexican restaurant. I won't ever bother Hotshots again!
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Ronald L.. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(704) 799-0748 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from... read more
your new management as she says is s*** she had taken our order I specifically said light sauce please then we got our food was covered in hot sauce didn't say anything used a paper towel to dry them off then go and pay get a to-go box paid then got my change walked out then forgot leftovers and walk back in bartender threw my wings in the trash said no tips don't care said she needed to make 10 more and told me to leave was going to call the cops on me told her to go ahead so you're getting the Better Business Bureau you're... read more
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Mike. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(704) 799-0748 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you ... read more
Frequently asked questions about Hotshots Sports Bar & Grill
How is Hotshots Sports Bar & Grill rated?
Hotshots Sports Bar & Grill has a 4.1 star rating with 1,544 reviews.
When is Hotshots Sports Bar & Grill open?
Hotshots Sports Bar & Grill is closed now. It will open at 11:00 a.m.