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ICCU

2.8

About this business

Location details

520 S Eagle Rd, Ste A-066, Meridian, ID, 83642, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.818 reviews
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Luke S.'s profile image
Luke S. 
rating
7 months ago

I needed a new card made, but the system was down (which wasn't a problem for me) so this fella named Joshua asked me for my contact info to notify my when the card printer was available and working. When it was fixed and all good, he called me and then I came back in shortly after. He remembered all my stuff that I needed, and "went above and beyond the call of duty." 

Business response:

Thank you for the review, Luke! 

Joseph D.'s profile image
Joseph D. 
rating
2 years ago

Super helpful. I needed a loan to pay medical bills. The loan process was fast and easy. Highly recommend ICCU 

Kalyn S.'s profile image
Kalyn S. 
rating
2 years ago

I have been with ICCU for years, we chose them to finance our home because their rates could not be beat. Tyler was amazing helping us get our home, Vanessa is my favorite teller at my branch! ICCU is all about community and integrity! Even tho I have moved out of state I do not want to change banks! 

Business response:

Thank you so much for the review, Kalyn! 

Elaina M.'s profile image
Elaina M. 
rating
2 years ago

Did you know that if you bank with a sister bank of ICCU, they will offer free notary services? I was very impressed with this branch, and when I decide to bank locally, I will definitely bank with ICCU. Highly recommended! 

Katie F.'s profile image
Katie F. 
rating
6 years ago

Always great service, great mobile app, just wouldn't go anywhere else! The staff really does have your best interests in mind from applying for my home loan to even just my credit card or checking accounts, I've always felt very educated and secure workIng with them! 

Business response:

We always love to hear this, Katie! Thank you so much for providing this great review. 

Cassy H.'s profile image
Cassy H. 
rating
9 years ago

ICCU is the BEST bank/credit union I have ever banked with! Super easy to work with, always great service! Never have had any issues at all! Love it!! 

Lino R.'s profile image
Lino R. 
rating
9 years ago

I have banked here for several years and at many of their locations. I have worked with different people from their tellers, home loan departments and personal loans and I can say across the board, I have always received exceptional service. Convenient locations, great phone app and highly customer service orientated people make ICCU my favorite bank in town. I work with a lot of clients moving from out of state and everyone I refer has the same great experience I have. Convenient drive up tellers are fast and friendly a... read more

Frank G.'s profile image
Frank G. 
rating
a month ago

I've been receiving notices in the mail from ICCU for several years now for somebody who used to live here years ago, but no longer does. After several attempts to get them to stop sending me this person's mail, I was informed by ICCU mgt that they cannot stop sending it to the wrong address because their system cannot be changed. Efforts to return the mail are fruitless as it just keeps coming. The harassment continues! 

Mike M.'s profile image
Mike M. 
rating
a year ago

I used the wrong card to pull money out of the ATM and within a minute I put the money back in the ATM and was still charged an overdraft fee. I went to the bank on Celebration and told them the mistake. I was told they can't take it off because they helped me in the past too many times. So they literally stole $25 from me! The past should be irrelevant in this case. I put the money back in so there was no reason to charge an overdraft fee! Also a great way to treat the members during the holidays. Take your money somewhere ... read more

Business response:

We're sorry to hear this, Mike, and would like to look into your feedback with you closer. If you are open to this, please fill out this form on our website with any additional details: https://www.iccu.com/contact/feedback/ 

Frequently asked questions about ICCU

How is ICCU rated?

ICCU has a 2.8 star rating with 18 reviews. 

When is ICCU open?

ICCU is closed now. It will open on Monday at 10:00 a.m.