Imperio Nissan of Garden Grove

jesusvelasquez1962 

on DealerRater

10 months ago

No good service only promise the service not good long time to waiting no rate to home 

Dan 

on DealerRater

10 months ago

My experience was not good. They did not rotate my tires when I had an oil changed and they did not do a multipoint inspection. Then my swiss knife was missing when they handed me my key. I will not come back to this dealership. Crappy service!! 

rlemusdi 

on DealerRater

11 months ago

1st off the diagnosis to repairs. completion almost a week. lack of communication and someone scratched the car and the service manager failed to take accountability for the incident. Definitely not happy with the service offered here 

trigueros.nora70 

on DealerRater

11 months ago

When in the For a oil change but not even a good morning I get not friendly.and only because I didn’t get other service on my car they didn’t offer me if a wanted new filterair than they suggested last time I was there 

bprince5272 

on DealerRater

11 months ago

Paid $200 for them to tell me the cost of replacing the blower was $1000. They don’t want my business anymore. 

anaelsierra11 

on DealerRater

a year ago

I went in for an oil change today and after two hours they told me my vehicle was ready however when I showed up they told me it wasn’t actually ready yet and I proceeded to wait another hour. When I did receive my vehicle it appeared as if someone ran errands using my vehicle. My odometer had increased by 30 miles, the vehicle smelled like in n out burger, and there were random receipts in my passenger seat from today. 

jovelnancy44 

on DealerRater

a year ago

I was told 2 hours and half wait and waited almost 4 hours for an oil change, tire rotation and alignment.once, I received my car back, the tire alignment still felt the same like if my car didn't even get any work done the tire alignment and tire rotation feels the same 

liwenzhe 

on DealerRater

a year ago

Service is good, the price is higher compared with two years ago, increased too much 

reynosojimmy 

on DealerRater

a year ago

Cleanliness and overall the service is good, what I didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they didn't washed it at all. And I had to tell the attendant to take it back. This time it was dirty w leaves that a gardener was cutting grass and trees.. He was giving it to me back Like that.. So I told him to take it back.. He did but looked upset.