Indra Energy

Leon S 

on BBB

2 years ago

I've received a letter from my current Gas Supplier in ** with whom I have an account for the last 20 years notifying me that Indra Energy will be my new Gas Supplier in about two month. When I called them back, I was told Indra Energy requested the switch. All this is happening without my request and authorization. I called Indra as well trying to get any explanation for their actions, and guess what... I haven't got any.The long story short, my current supplier has cancelled the switch to Indra as per my request.This is no... read more

Mirlan K 

on BBB

3 years ago

Scam! They sell their service by door to door marketing. Give wrong information, like if you do not enroll your local utility company can cut the the service. After you learn right information from your landlord and contact them to cancel, they say they cancelled, give you cancel confirmation number. But keep overcharging you. And when you call to cancel again they say oh something went wrong and cancellation did not go through. We will cancel now, give you number. But it will be cancelled after 1-2 billing cycles. Never app... read more

Gregory S 

on BBB

3 years ago

AVOID INDRA ENERGY a subsidiary of PALMco. Stay away from INDRA ENERGY they are a scam energy company ripping off consumers who wish to buy clean energy. INDRA offers a low teaser rate for a short while and then charges 300% or more above market rates for energy. I experienced their scam and cancelled them immediately. *************** every month especiallt the *** kilowatt hour usage. 

Nicholas R 

on BBB

3 years ago

They are overcharging customers in ********. Our service was somehow switched to their provider Indria and the bill is three times higher than average. Comed told me today that this company is charging me 25 cents a kwh. This is almost three times the charge that Comed would have charged. How is this even legal. I will be filing a complaint with the Atty ******** ****** as well. 

judi p 

on BBB

3 years ago

I sure wish I'd done my research before I signed. It was my own stupid fault. The guy came to my door, I was irritated at my rate I was paying wth Columbia. He told me I would be paying (something like) .60 / therm to Columbia's .80 / therm which was going up to .92/therm. Affable and congenial guy who answered my questions sensibly - and I signed without reading the contract. I'd just moved here from ** and I'd done something similar in ** which had worked out well. The first month was .63/therm and my bill was incredibly l... read more

Alicia A 

on BBB

3 years ago

Indra Energy company are predatory scammers who take advantage of hard working individuals. They sent a sales agent to my door who told me I could save up to 30% off my energy bill by signing with their company. They have done nothing but bill me over $700 in additional charges. I have attempted several times to discontinue business with this company. I have even received a confirmation refund # but this is the 3rd month they have continued to charge me and I have seen no refund. I called them again today (3rd call) same res... read more

SONI K 

on BBB

3 years ago

these people are scammer they just scammed my mother she got a bill for $973 when I first time called they never answer the phone. they charged more the my regular PSEG.they should not be able to come to HOMES and lie to the people and saying they work for PSEG.They were told it would take THREE billing cycles until the cancellation takes effect, which I find to be unreasonable since my parents will continue to pay a higher price for electricity for another THREE months. 

Forest S 

on BBB

3 years ago

Scammers! Someone please put this company out of business. The sales agent came to my door and stated that they worked for my local utility *****. They asked to see my utility bill on the app and confirmed that I was being overcharged. My local utility was recently sued and lost a court case for overcharging which led credence to this scammer’s story. I was told that I needed to sign a document to get my cash refund which I proceeded to do because I was in need of money. After she left, I received a text message thanking me ... read more

Cheryl T. 

on BBB

3 years ago

These people are scammers! They scammed my mother. She just got a bill for $965! when I first called the number from my cell phone it went to *** in ********* ******! after 4 attempts i used a landline and finally talked to someone. They did not have my mothers info or record of her signing up! She only talked to a door to door sales person. Shame on yall! How can you sleep at night? AND the gas company says she has to pay.!