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Indra Energy

3.6

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Location details

1515 Market Street, Suite 1200, Philadelphia , PA, 19102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.61,858 reviews
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HR's profile image
HR 
5 years ago

They are a company that lie and cheat do not sign up with them the sales person will lie to your face saying that it is something that you need for example I have ************ of Virginia he came up to me saying that ************ was changing distributors that I had to go with Indra which is a lie did not explain that I was going to get charged twice from ************ and with Indra energy and now Internet has horrible customer support hi remove the service three months later after I noticed that my **** was going up and up ... read more

Business response:

In response to *************************** (the Consumer) complaint, we reviewed our records and confirmed that she authorized the enrollment of her natural gas account on December 6, 2020, by completing a valid signed contract acknowledging consent to enroll the referenced energy account into our fixed plan with an introductory rate of $ $0.29000 per therm for the first billing cycle, followed by a fixed rate of $0.75900 per therm for 12 consecutive months. On March 31, 2021, the customer contacted the customer service depa... read more

L. W.'s profile image
L. W. 
5 years ago

I was dis-satisfied with Indra Energy. I started seeing my gas bill go up with Indra, so I cancelled the service. It was stated that it would take two billing cycles to no longer be charged with the services. My last month with them, my gas bill was so very high that I called Washington Gas in DC to get an explanation into why my bill was so high! A Washington Gas representative looked at my bill and saw that the charges to my bill was 3 times higher or more than what Washington Gas of DC would have charged. I am on the budg... read more

Business response:

In response to the customer’s complaint, we researched our records and confirmed that *** ****** ****** natural gas account began receiving natural gas on May 1, 2020, into our variable rate plan at an introductory rate of $0.34000 per therm for the first billing cycle, and a variable rate thereafter, with no guaranteed savings, contrary to the customer’s assumptions. On December 29, 2020, *** **** contacted Indra Energy to request cancellation, which we immediately submitted the cancellation of her natural gas account to th... read more

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Parmanand 
5 years ago

This company uses deceptive, fraudulent and illegal methods to solicit unsuspecting customers and then charges astronomical rates that will double or triple your gas and electric charges. 

Frequently asked questions about Indra Energy

How is Indra Energy rated?

Indra Energy has a 3.6 star rating with 1,858 reviews. 

When is Indra Energy open?

Indra Energy is open now. It will close at 7:00 p.m.