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INFINITI of the Palm Beaches
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"the best customer service" I'm very satisfied with the location of the dealer and outstanding customer service it has. My agent Carrie McCarty is the best in the business.
Business response:
Thank you for your 5-star review. It is so great to hear that you had such a great experience with Carrie and that the customer service was outstanding! We look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Satisfied Customer" Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on time.
Business response:
Sarah, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"outstanding customer service" Took car in for two repairs that were covered under warranty. First time here and I will be back. I drove up in my car and was immediately greeted and directed to their very comfortable lounge area where there were bagels and coffee. My wait was less then ten mins. I was called a couple of hours later with the disgnotic results. I came by and picked up a great loaner car To use. It was Friday and the repairs were done by Tuesday despite having to order parts. Raymond was a pleasure to work with... read more
Business response:
Thank you for taking the time to provide this excellent 5-star review. We appreciate you. I am glad that you had a great service experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Chris is terrific, best sales guy I ever worked with" All in the dealership were very nice to say hello or asking question see above for Chris comments Chris goes the extra mile to make a customer happy and tries his best to get good pricing A pleasure to deal with
Business response:
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Best all around experience in car buying! " Honestly speaking, in the past I would rather have had my teeth extracted by a dentist rather than deal with car salesmen! That all changed after meeting Chris Bennett. After another sour experience in Vero at the Nissan dealership, I was contacted by Chris...the most honest, educated and no nonsense dealer I have met. Did I mention that he is only 22 years old! Such a driven, well balanced individual who respects his clients! This was truly a pleasurable car experience! I would d... read more
Business response:
Patrick, thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from Chris Bennett and the whole team, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Very very pleasant. Chris was on top of all issues." Knowledgeable caring friendly. Clean showroom. Exactly what I wanted and expected. Will send others... I received price and ethical standards from Chris and Kyle. hurrah hurrah
Business response:
Thank you for your positive review Marsha, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great Sales Experience " Rich helped from start to finish, he practically fixed my life. I definitely recommend him to others in search of a new Infiniti. Would definitely come back again.
Business response:
Alexander, thank you for your positive 5-star rating and comments. I am glad to hear that Rich was so helpful with assisting you in your new vehicle purchase. We appreciate all recommendations and look forward to seeing you soon! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"outstanding service from Chris Bennett " This is the 5th brand new Infinity I have purchased unfortunately the previous 4 were from another Infinity dealer ship. I decided to try Schumacher in West Palm as I was extremely unhappy with my previous purchase and sales person At Sawgrass Infinity. Well this time I was so fortunate to have had Chris Bennett as my sales person as I have probably purchased over 40 new vehicles in my life. I would have to say that Chris has hooked me for life he was 5 stars in all aspects if my exp... read more
Business response:
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. It is so great to hear that Chris Bennett provided you with an outstanding sales experience, which is what we strive for! Welcome to the family and we hope to see you again for your first service visit! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"New Car" Chris did a wonderful job. Went above and beyond of anything that I would expect. I would highly recommend him to anyone looking to get a new car.
Business response:
Taryn, thank you for your feedback. It is great to hear that Chris was so helpful and did a wonderful job. Welcome to the family! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches
How is INFINITI of the Palm Beaches rated?
INFINITI of the Palm Beaches has a 4.8 star rating with 3,564 reviews.
When is INFINITI of the Palm Beaches open?
INFINITI of the Palm Beaches is open now. It will close at 5:00 p.m.