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InfoWest

4.6

About this business

Location details

435 E Tabernacle St, St. George, UT, 84770, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.61,511 reviews
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Bryan F.'s profile image
Bryan F. 
2 years ago

ALWAYS RELIABLE. I HAVE NEVER HAD ANY PROBLEMS WITH MY SERVICE. 

Business response:

Thank you so much for your kind words, Bryan. We really appreciate you taking the time out to share your experience with us. Cheers, InfoWest. 

Lucinda L.'s profile image
Lucinda L. 
2 years ago

Your installer cut my land line I had ask to go with you land line and internet but he just said I can't do anything about it now. I said you caused the problem still can't and won't fix it I ha e not been happy will not recommend infowest to any one 

Business response:

We apologize for the inconvenience caused, Lucinda. We take your feedback seriously and would like to address this issue promptly. Please give us a call at 435-674-0165 so we can discuss this matter further.  

Kim C.'s profile image
Kim C. 
2 years ago

3 years of good service & extremely fair prices. No problems at all. One of their representatives came to our home, w/o us calling them, because something at their office showed we weren’t getting the best signal we should be getting. Very happy with InfoWest. 

Business response:

Thank you for your positive review, Kim! We're glad to hear that you've had three years of good service with us and that you're satisfied with our fair prices. We appreciate your support and look forward to continuing to provide you with excellent service. 

Nanette C.'s profile image
Nanette C. 
2 years ago

My signal is very weak at times and my phone calls drop off. This has been going on for approximately six months now. 

S. U.'s profile image
S. U. 
2 years ago

Woken up at 11pm by infowest installing services. Flood lights glaring into my window, and generator running for an hour and half...Tech said it was their only option, had to do this service afterhours. There are plenty of hours between 5- 10pm this could have been done. Noise ordinance concerns 

Allan T.'s profile image
Allan T. 
2 years ago

The service isn't as good as it should be. There are delays 

Business response:

Hi, Allan. We are sorry to hear that InfoWest didn’t meet your expectation. We strive to provide the ultimate experience and would love the opportunity to improve. Please get in touch with us at 435.674.0165 x2.  

Douglas & Jean W.'s profile image
Douglas & Jean W. 
2 years ago

First of all I'd like to rate Brandon (St. George) a 5 star for his persistence in investigating and attempting to resolve my problem. I wish other customer service agents were as persistent as he is. I still cannot rate InfoWest very high on this problem but I understand that the access point servicing our neighborhood is at near capacity. Signal and packet data rates were shown to be working OK, but our low subscriber data cap seems to be getting a lower priority due to the overload. I understand that InfoWest is working ... read more

Connie P.'s profile image
Connie P. 
2 years ago

When our cable was taken out, I didn’t know who to ask for help. I remember seeing info West, so I called InfoWest. I should’ve asked my neighbors, because I’m sure they’re more well informed. I’m not happy With InfoWest. It’s hard watching TV now. There’s always a circle going around. I have to wait till it leaves so I can continue to watch the show I watching. I asked my son what that meant. He said it the company that takes care of your streaming. I am really sorry that I am stuck with this for two years. I don’t think th... read more

Connie P.'s profile image
Connie P. 
2 years ago

I am a widow, and I didn’t know what I was doing when I signed up. I’m sad to see that big dish on my roof I’ve never had a dish on my roof before. My other neighbors but with another company where everything is under the ground. They don’t have the problems that I do with my service. My Internet goes in and out. It is disappointing when the cable goes in and out all the time. It off and says it’s not connected. But, it is connected. I had TDS before and things worked much better. I shouldn’t have changed. And now I’m stuck... read more

Frequently asked questions about InfoWest

How is InfoWest rated?

InfoWest has a 4.6 star rating with 1,511 reviews. 

When is InfoWest open?

InfoWest is closed now. It will open tomorrow at 10:00 a.m.