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Inlet Tower Hotel & Suites
- Hotels
- Anchorage, AK
About this business
Location details
1020 W 12th Ave, Anchorage, AK, 99501, United States
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Shuttle service to the airport and rail road, as well as close to downtown of Anchorage are the only things I like this hotel.
Business response:
Hello! Thanks for your response, reviews like this one help us improve. Thank you for being our guest and we hope you will consider giving us a chance to provide you with the most wonderful stay here at our hotel Sincerely Sauniga Gogo
Business response:
Thanks! We are pleased to hear that you enjoyed your visit and the team helped provide a memorable experience. We look forward to welcoming you back again someday. Have a great day! Kind regards, Sauniga Gogo
Property is aging and could use updates. Nice close location to a nearby grocery store with bakery and fresh fish. Restaurant inside inlet hotel was mediocre.
Business response:
I am so sorry to hear about the issues that you experienced with your stay. Please note that we will take your feedback and ensure to utilize it when making future improvements at the hotel. Sincerely Sauniga Gogo
Average, rundown hotel, flat pillows , that smell of previous guest.
Business response:
IN, Thank you for your candor, I apologize for the experience you had at our property, your feedback will be shared with our housekeeping team for better improvement in the future. Sincerely Sauniga Gogo
What I didn’t like was that they gave you a coupon for a continental breakfast. But, if you don’t know the hotel, you get confused with it. It is for Cafe 501, which is not a cafe but a kiosk that sells muffins etc. So, we went to the dining room and had breakfast and got 10 dollars off each, which was great, but the balance for 4 of us owing was 28 dollars. So, if you go to the hotel. It is old and tired but the staff are great and don’t let the coupons confuse you.
Business response:
Hello, We are so sorry to hear about this experience and assure you that this is not that of a typical one. We hope to have the opportunity to welcome you back so that we may improve upon this one. I am confident that our team will provide much better information for our breakfast program next time. We appreciate you taking the time to share your feedback so that we can better serve our guests and improve. Have a great day. Kind regards Sauniga Gogo
Business response:
Hello, Thank you for taking the time to share your feedback and experiences. We are pleased to hear that you enjoyed your overall stay and our great location. We hope that you were able to see everything you wanted to. We look forward to welcoming you back. Kind regards Sauniga Gogo
Proximity to airport was helpful. Room was comfortable. Providing a takeout breakfast for those with early flights would be nice.
Business response:
It's wonderful that you enjoyed your visit with us. We hope to be your first choice if your travels bring you back into the area. Sincerely Hotel Management
Business response:
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely Hotel Management
Convenient parking, good restaurant on premises, nearby grocery shopping.
Business response:
Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay. Hope to see you again. Sincerely Hotel Management
Frequently asked questions about Inlet Tower Hotel & Suites
How is Inlet Tower Hotel & Suites rated?
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
When is Inlet Tower Hotel & Suites open?
Inlet Tower Hotel & Suites is open now. It is open 24/7.