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IN'n'OUT Autocentres Bristol

4.3

About this business

Location details

Lysander Road, Cribbs Causeway, Cribbs Causeway, Bristol, BS10 7UD, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3622 reviews
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Customer 
6 years ago

Unable to carry out repairs Booked and paid online for interim service and MOT, prior to my visit. MOT failure on oil leak, exhaust blowing, somewhere in the middle! and suspension bushes. Then told, we can't repair it. For a company that advertises that they repair small commercial vehicles, I was shocked. If I knew beforehand that this was the case, I would have gone to a proper garage. Having failed the MOT we agreed that the interim service would not be carried out. Then went to collect keys . Was then asked for £39 for ... read more

Business response:

Good afternoon, Thank you for leaving a review and my apologies that you left us not happy with the service that you received. I am sure that you are aware that we have a dedicated customer care team who are always happy to help. Kind regards Louise 

Customer's profile image
Customer 
7 years ago

Service Booking process very straightforward and allowed a clear selection of what you wanted and what it was going to cost. Service completed in a timely fashion and everything as agreed apart from ....... Upon collection I was advised that all I had to do was to pay £29.95 locally which I did not knowing the process of pre-paying on-line. It wasn't until I had chance to reflect and review the printed invoice that I realised I had been charged for a synthetic oil supplement - something that wasn't requested and expressly un... read more

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Venkat 
9 years ago

Xpress service at Bristol I did service on 23/07, not at all happy with it. I did say the steering was hard and i dont think fixed or fluid is changed. Also, gas / accelerator still doesn't function as reported. I could hardly see any difference / improvement in terms of drive after serviced and paying 120 for few mins. To add, i did email the customer service advisor at Bristol on following day but never responded my email. I always use Halfords and think i have taken a wrong choice and never recommend In n Out. 

Business response:

Hi Venkat, Thank you for your recent feedback from your visit to our Bristol centre. IN’n’OUT take pride in our high levels of service and customer satisfaction and are sorry to hear you were not 100% satisfied with your visit. We can assure you this is not normally the case. Please could you email us your registration number and any further details so we can investigate this for you to dan.pawson@in-n-out.co.uk Thanks. 

Frequently asked questions about IN'n'OUT Autocentres Bristol

How is IN'n'OUT Autocentres Bristol rated?

IN'n'OUT Autocentres Bristol has a 4.3 star rating with 622 reviews. 

When is IN'n'OUT Autocentres Bristol open?

IN'n'OUT Autocentres Bristol is closed now. It will open at 8:30 a.m.