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Cribbs Causeway Industrial Estate, Lysander Road, Cribbs Causeway, Bristol, BS10 7UD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A great experience I was a little apprehensive taking my car in for its first MOT (with me) to In N Out, but I was reassured by the guys and their friendly welcome to me. The waiting lounge was cosy and clean, it was interesting being able to watch the guys work through the window! Really pleased with the quality of service I received, they were so friendly and patiently explained to me the advisory actions for my car afterwards. I'll definitely be using them again in the future.
Business response:
Hi Purpleness6 Thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
Speedy service Each time I come here they are polite, professional and provide speedy service. Can't fault them at all.
Business response:
Hi Georgia Thanks your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced 'car servicing the way it should be'! We look forward to welcoming you again soon! :)
Excellent service I've used In n Out at Cribbs Causeway quite a few times now over several years. They have always been professional, efficient, helpful, informative - and, I believe, trustworthy. I have recommended them to others and will continue to do so.
Brilliant both times. On both occasions, I have taken my car to see them at In & Out Patchway. The staff have been very thorough. Taken time to explain why, and what they have done. They always make me feel important and nothing is to much trouble, thankyou.
Which? Local Review Provides a full service for £79, also MOT, valet, wash and air conditioning servicing. Purpose built, dedicated facility staffed with apprentice served mechanics and technicians. Excellent knowledge, helpful and friendly staff, very good value for money. Use this for all my standard road cars.
Tesla owners beware After our experiences with Bristol centre MOT on Tesla Model X would suggest that no Tesla owner goes within a mile of this place. The car went in working normally and came out with the door locking electronics completely messed up. Still struggling to get it fixed. They did not respond to a telephone message and an in person message so clearly don't care and don't know what they are doing with electric cars in spite of claiming they did work for Tesla dealer. Three previous MOTs with another sadly now cl... read more
Business response:
Good afternoon, Many thanks for your review. I would very much appreciate it if you could update it as I have been in correspondence with you and as you are aware we are waiting for a full diagnostics from Tesla to ascertain the fault and what caused it. At this point it has not been sustained that we are at fault. Many thanks Louise
Mot test/ retest... Patchway, Bristol Been using for the last couple of years, the good reviews made me switch.This time I'm feeling sceptical, not the reason why my Ford Smax failed, but due to the fact that after I left the branch on my way home the clutch pedal didn't want to come all the way to the top and was making a grinding noise when the pedal is pressed half way. Also noticed a rattling noise that I didn't have before and upon further inspection, found that to be one of the advisories, exhaust heat shield on fuel t... read more
Business response:
Good afternoon, Many thanks for leaving a review on this forum we very much appreciate customer feedback. My sincere apologies that you have left us unhappy, we pride ourselves on our customer service and have a dedicated customer care team who are on hand to help with any issues. I would very much appreciate you making contact - 0333 247 9999 or info@inocentres.co.uk I look forward to hearing from you Kind regards Louise
M.O.T Poor service & poor customer service at the garage, very expensive, and have done something to my rear lights on re-test as not functioning correctly but are passing the blame.
Business response:
Good afternoon, Thank you for leaving a review and my apologies that you left us unhappy. I hope that you made contact with our customer care team and that they helped you with any issue. Kind regards Louise
Unable to carry out repairs Booked and paid online for interim service and MOT, prior to my visit. MOT failure on oil leak, exhaust blowing, somewhere in the middle! and suspension bushes. Then told, we can't repair it. For a company that advertises that they repair small commercial vehicles, I was shocked. If I knew beforehand that this was the case, I would have gone to a proper garage. Having failed the MOT we agreed that the interim service would not be carried out. Then went to collect keys . Was then asked for £39 for ... read more
Business response:
Good afternoon, Thank you for leaving a review and my apologies that you left us not happy with the service that you received. I am sure that you are aware that we have a dedicated customer care team who are always happy to help. Kind regards Louise
IN'n'OUT Autocentres Bristol has a 4.3 star rating with 596 reviews.
IN'n'OUT Autocentres Bristol is open now. It will close at 5:30 p.m.