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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
661 County Rd, 17, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joan helped me out with getting a new card because my old card wasn’t letting me use the chip. She was super nice and very fast.
Business response:
Paige, thank you so much for your feedback! We're so happy that Joan was able to provide you with a great experience.
She was Amazing and very patient. Thanks INOVA FEDERAL for great customer service.
Business response:
Thank you, Chastity! We're glad to hear you had a great experience, we appreciate your kind words!
Joan keeler she is amazing she solved my issues fast and answered my question beautifully very good worker and very respectful and understanding very skilled at what she does never met a person who was as good as her in her field
Business response:
Thank you for your wonderful feedback, Keagan! We're happy to hear that Joan provided you with such excellent service. We’re lucky to have her on our team, and we’ll be sure to pass along your kind words.
Thank you Jay!!
Business response:
Tina, thanks you so much for your review! We're glad that Jay provided you with a great experience!
Everyone was very friendly, efficient and helpful
Business response:
Sara, we're thrilled to hear about your experience at INOVA! Thanks for leaving us your feedback!
Joan was patient and navigated a direct deposit issue from my pension. She was thoughtful , took notes and provided suggestions of support paired with checking internally through the bank. Additionally, she asked if I had a financial planner ( which I do) . I appreciated she did not push further to consider INOVA financial planner. She also checked if I had reward $ - which I did! Such a nice surprise!
Business response:
Theresa, thanks you so much for leaving us your feedback! We're so glad that Joan was able to provide you with a great experience. Thank you so much for putting your trust in INOVA!
Fast resolution to my reported issue. Accepted it was an internal human error which will be taken care end of day today.
Business response:
Thanks for bringing it to our attention, Maria! We'll be sure to get everything sorted for you.
Diane was very pleasant and assisted me with my question quickly and helpfully! Thanks!
Business response:
Thanks, Glenn!
It was pleasant and she seemed very sincere.
Business response:
Henry, thanks so much for your feedback!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 228 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.