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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

661 County Rd, 17, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.0191 reviews
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Jorge Quintana L.'s profile image
Jorge Quintana L. 
on Birdeye

11 months ago

Perfecto muy satisfecho 

Business response:

¡Estamos encantados de saber que tuviste una experiencia perfecta con nosotros, Jorge! Gracias por sus comentarios positivos y por elegir INOVA. 

Daniela V.'s profile image
Daniela V. 
on Birdeye

a year ago

Had a wonderful experience working with Crystal V. she was very helpful and knowledgeable. Will definitely be working her in the future for any of my financial needs. 

Business response:

Thank you for your positive feedback, Daniela! We're thrilled to hear that Crystal provided you with excellent service and expertise. We appreciate your trust in INOVA Federal for your financial needs, and we look forward to serving you in the future. 

Patrick Andrew M.'s profile image
Patrick Andrew M. 
on Birdeye

a year ago

I needed a notary to sign off on some paperwork and Joan got me in and out in less then 15 minutes. Exceptional work by Inova. 

Business response:

Thank you for your positive feedback, Patrick! We're glad to hear that Joan provided exceptional service and efficiently assisted you with your notary needs. We appreciate your support and look forward to serving you again in the future. 

Leslie S.'s profile image
Leslie S. 
on Birdeye

a year ago

Efficient and pleasant service promptly resolving our access problem with the new system. Much appreciated. 

Business response:

Thank you for your positive feedback, Leslie! We're glad to hear that our team was able to efficiently and pleasantly resolve your access problem with the new system. We appreciate your kind words and are here to assist you whenever you need us. 

Richard W.'s profile image
Richard W. 
on Birdeye

a year ago

Fast and simple that’s what I like 

Business response:

Thank you for your positive feedback Richard! We're glad to hear that you found our services fast and simple. If you have any further feedback or questions, please don't hesitate to reach out to us! 

Lori F.'s profile image
Lori F. 
on Birdeye

a year ago

Very knowledgeable and had the authority and skills to help me with two requests in a quick manner with a friendly attitude 😊 

Business response:

Dear Lori, Thank you so much for taking the time to share your positive experience with INOVA. We are thrilled to hear that our team provided you with excellent service and were able to assist you with your requests promptly and with a friendly attitude. At INOVA, we strive to ensure our staff is knowledgeable and empowered to efficiently meet our members' needs. Your feedback is truly appreciated, and we will make sure to relay your kind words to our dedicated team members. If you ever require any further assistance or ... read more

Randy Lynn L.'s profile image
Randy Lynn L. 
on Birdeye

a year ago

Very good very fast on phone 

Business response:

Greetings Randy, Thank you for taking the time to leave a positive review! We truly appreciate your kind words and are delighted to hear that our service was both efficient and satisfactory during your phone call. At INOVA, we strive to provide exceptional member service and ensure prompt assistance to our valued members. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help! Thank you once again for your feedback. We look forward to servin... read more

Tricia T.'s profile image
Tricia T. 
on Birdeye

a year ago

Very pleasant conversation and professional 

Business response:

Tricia, Thank you for taking the time to leave your kind review of your recent conversation with our team at INOVA Federal Credit Union. We appreciate your positive feedback and are thrilled to hear that your experience with us was both pleasant and professional. At INOVA, we strive to provide excellent customer service and ensure that every interaction leaves a positive impression. Feedback like yours serves as motivation for us to continue delivering exceptional experiences to all our valued members, including yourself. ... read more

David Y.'s profile image
David Y. 
on Birdeye

a year ago

Super nice and patient 

Business response:

David, greetings! Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to assist you in a friendly and patient manner. Your feedback is greatly appreciated, and we hope to continue providing you with exceptional service in the future. Thank you for choosing INOVA Federal.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 191 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open at 9:00 a.m.