This profile has been claimed by the business owner or representative.
INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
661 County Rd, 17, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service rep was courteous, friendly & efficient! In & out in no time!!
Business response:
Beverly, thanks for leaving a 5-star review for INOVA Federal. We're thrilled to hear that our team member provided you with efficient and friendly service. It's our priority to make banking a pleasant experience for all our members. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Good morning Joan! Yesterday on 6-15-23 I walked into INOVA feeling defeated due to Identity Theft on me first time. You explain my next steps and assured me things will be ok. Thank you ☺️
Business response:
Tynetta, thank you for taking the time to leave a review for INOVA Federal! We are so glad to hear that Joan was able to assist you during a difficult time. We’ll continue making sure that our member’s financial goals are Always Within Reach!
We came in later in the day for assistance and Joan made us feel welcome and did not rush us to get us out at their closing time. She stayed til all was completed- long after closing the doors
Business response:
Jeanette, thank you for taking the time to give us a 5-star rating and for sharing your positive experience with Joan. We are delighted to hear that she went above and beyond to provide you with exceptional service. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Excellent help/support from Lisa Fry She guided me through the process step by step of getting my INOVA account all setup and she waited patiently for me to complete all the questionnaires needed to setup my secured credentials Lisa also set me up for automatic payment monthly so I don’t have to worry about my future payments Thank so much Lisa !!! Best regards, Gilbert
Business response:
Gilbert, thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with Lisa was a great one. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Everyone was extremely polite and helpful. Smiles on their faces at 9am and I’m sure some hadn’t had the chance to finish that first cup of coffee.
Business response:
Dear Ryan, Thank you for taking the time to share your positive experience at INOVA Federal! We're thrilled to hear that our team was able to provide you with exceptional service and a welcoming atmosphere. We appreciate your kind words and look forward to seeing you again soon.
As always, super friendly, helpful, and knowledgeable - gold star service! ⭐️
Business response:
Thank you, Cynthia, for your feedback and for your business! We are happy to hear that your experience was a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach.
Excellent job!! I appreciate the time to get my statements. I accidentally hit the wrong tab on the text link, please disregard that review.
Business response:
Thank you, Timothy, for your feedback and for your business! We’ll continue making sure that our member’s financial goals are Always Within Reach!
Did a good job with patient and help me out
Business response:
Thank you for your feedback! We appreciate your business and are happy to hear your experience was a good one. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 191 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.