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Ion Solar
- Solar Installation
- Provo, UT
About this business
Location details
4801 N University Ave #900, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mediocre product horrible company They damaged my property, did more damage fixing it and $30,000 in solar panels is going to cost me $50,000. My BBB complaint was closed because they know how to manipulate the system. RUN AWAY or fight them for years. They frustrate you into submission.
Unbelievable Recieved a call from an Ion guy and I asked a few questions. I guess it was wrong to engage at all with these guys. After that I started to recieve endless phonecalls and text messages that I had zoom appointments and other appointments that I had never even scheduled. I NEVER said I wanted any kind if service from this company and yet they continuously harass me through calls and text. Do NOT engage with them because they will relentlessly not leave you alone! This is supposedly a "free" service, but I cannot h... read more
Probably good, if they don't screw up installation I signed up for solar, after 2 positive reviews from friends. Install and everything went quick, efficient, and was up and running after 2 months or so. This is, apparently, the norm. My experience was vastly different though... Everything was on track, up until inspection by the county/city (whoever it is). I was told that the installation team made a mistake, skipping installation of a particular part that is NOT necessary, as of 2023, apparently. However, since install wa... read more
Company is inefficient, unprepared, and untrustworthy This company is absolutely horrible! They stopped responding before they completed the contract of work. Their only "electrician" quit mid day. We've taken multiple days off and they no showed. I can't over emphasize this...stay away from these scam artists! There are so many options within solar--pick anybody but these people. Have been waiting for them to finish the work for more than 8 months.
Disappointed Incredibly unhappy with this company at this point. We started the conversation and process of moving forward with solar panels in July of 2022. Solar panels were not installed until December of 2022. It was initially reassuring that every time I called, we were 'just within the expected timeframe' but it became very suspicious that there was only forward motion after I would call and text. It is now May of 2023, the solar panels have been installed for 5 months, they are not active, I have already made 2 monthl... read more
They lack project follow-through. pick a different company. I signed the agreement to have my solar panels installed in August of 2022. They had delays and installed them in January of 2023. HOWEVER, they forgot to install a shut off so we did not pass the inspection... and it has been over THREE MONTHS since then and I still have not had my panels turned on, I am getting bills for the panels on my home, but I am unable to use my panels. I called and asked for a reimbursement of our bills while we are in this holding pattern... read more
Not impressed I started this project last year in June of 2022. I was told it would be done before the end of the year. I wanted a unground system not roof. Very expensive. I was finally called in February that my papers for loan were up March 19 2023. I told them I wasn’t signing new ones. So they extended 2 months. A guy showed up to do trenching in early march and walked off and didn’t do anything. Turns out they had to go over buried electrical line. They totally redesigned. So this week they did trenching and ran over s... read more
Total disappointment Still waiting 9 months 3 months of payments and nothing
DON'T DO IT! These people force you to sign 4 contracts, refuse to give you a copy when you sign, then tell you you sould have read it better. They say they'll cover you until it works with payments, then send you to collection. They work with credit people SO bad, they don't even work with them anymore, and you are stuck with an off-shore payment to who knows who. They send 3 texts with different information on the same step. NOONE there knows what they are doing, andd the salesmen lie. The only decent service was with the ... read more
Frequently asked questions about Ion Solar
How is Ion Solar rated?
Ion Solar has a 4.3 star rating with 2,755 reviews.
When is Ion Solar open?
Ion Solar is open now. It will close at 5:00 p.m.