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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Business response:
Thank you for the amazing review.
refrigerator did not work. otherwise was good room
Business response:
Thank you for staying with us and for sharing your feedback. We’re glad to hear you enjoyed the room overall, but we’re very sorry the refrigerator wasn’t working during your stay. That’s not the experience we want for our guests. Our team has already been notified so we can ensure this doesn’t happen again. We appreciate you letting us know, and we hope to welcome you back for an even better stay next time.
Staff
Business response:
Thank you so much for the amazing review! We appreciate it!
The staff was friendly, casino was great and Kelley’s restaurant was great. Our room Was cold and the heat didn’t work
Business response:
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear you enjoyed our friendly staff, the casino, and your meal at Kelley’s — we’ll be sure to pass those compliments along. We’re truly sorry to hear that your room was cold and that the heat wasn’t working properly. That’s not the experience we want for our guests. Please know we’re following up with our maintenance team to ensure this is addressed right away. We appreciate your feedback and hope to have the opportunity to welcome you ... read more
Business response:
Thank you so much for the amazing 8/10 review! We truly appreciate you taking the time to share your experience. Feedback like yours helps us continue to improve and serve you even better. We’re grateful for your support and hope to see you again soon!
Business response:
Thank you for your review.
Business response:
Thank you so much for your kind review! We greatly appreciate it.
Business response:
Thank you so much for the perfect rating! 🌟 We really appreciate you taking the time to leave a review. We’re glad to know you had a great experience, and we look forward to serving you again!
Room was good could use newer bed the hot water didnt work in bathroom sink but did in the shower was kind cold in the room had turn turn heat up to 82 and the hall way of 6th floor felt like they had the air on in the winter
Business response:
Thank you for sharing your feedback. We’re glad to hear the room itself met your needs, but we’re truly sorry for the issues you experienced during your stay. The concerns you mentioned—hot water in the sink, room temperature, and the hallway climate—are not the level of comfort we aim to provide. Your comments have been shared with our maintenance and housekeeping teams so we can address these problems promptly. We also appreciate your note about the bed and will take it into consideration as we continue improving our gues... read more
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,908 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.