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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There is definitely no extras with this hotel! No coffee pot, microwave etc. Very basic cable! Staff was very friendly.
Business response:
Your feedback is invaluable to us. We apologize for falling short in providing extras like a coffee pot and microwave. We appreciate your kind words about our friendly staff. If you have any further feedback, please feel free to reach out to us at (877) 475-3946.
Didn't like that there are not coffee makers or microwaves in the rooms. Your given a coupon for coffee downstairs
Business response:
Your concerns are noted, Marcy. We apologize for any inconvenience caused by the lack of coffee makers and microwaves in the rooms. We will take your feedback into consideration for future improvements. Thank you for bringing this to our attention.
Nice inexpensive Vegas style casino
Business response:
We're absolutely thrilled to hear that you enjoyed our Vegas style casino experience. Thank you for your positive feedback!
Rooms were great. Disappointed no food after 10pm for a casino.
Business response:
Your concerns are noted. We apologize for the inconvenience regarding the food availability after 10pm. We will take your feedback into consideration for future improvements. Thank you for staying with us at Isle Casino Hotel Waterloo.
Business response:
We're honored to have received a 5-star rating from you, Laverne. Thank you immensely for your support!
Business response:
We are excited to hear that you had a great experience at Isle Casino Hotel Waterloo. Thank you for your positive review!
Love the staff. Jessica at front desk very friendly.
Business response:
Thanks for the positive feedback, Melissa! We're glad to hear that Jessica at the front desk provided friendly service. If you have any other comments or suggestions, feel free to reach out to us at (877) 475-3946.
Business response:
We are overjoyed to hear about your 5-star experience at Isle Casino Hotel Waterloo. Thank you for choosing us, Brandy!
The hotel is being remodeled. Our room is missing furniture. And is cold. We turned the geat up to 73, but the room still feels cold and damp
Business response:
Please accept our apologies for the inconvenience you experienced during your stay. We will address the issues with the missing furniture and ensure the room temperature is comfortable for all guests. Thank you for bringing this to our attention. If you have any further concerns, please don't hesitate to contact us at (877) 475-3946.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,857 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.