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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front desk lady from Brazil was wonderful
Business response:
We are elated to hear that you had a good experience with our front desk staff. Thank you for taking the time to share your experience with us.
We liked that there was a pool and arcade room. Hotel room could use a coffee pot and microwave. Also the beds were not very comfy.
Business response:
We are pleased to hear you enjoyed the pool and arcade room. We value your feedback regarding the room amenities and comfort of the beds. Thank you for sharing your experience.
I was extremely disappointed about the options for eating sunday night. Pizza place sign says closed with the hours Thursday thru Sunday 5 to 9, but it was closed. Come to find out, they are only open friday and Saturday. 2nd issue, no breakfast options monday morning? Everything closed, including snack bar! Love the rooms and large bathrooms and really love the big shower room!
Business response:
Your concerns are noted. We are sorry about the confusion with the hours of Hidden Pizza. We appreciate your feedback on the dining options and are glad you enjoyed the rooms and bathrooms. Thank you for sharing your experience.
It was quick and easy.
Business response:
We are elated to hear that your experience was quick and easy, Patty. Thank you for taking the time to leave a positive review!
There is definitely no extras with this hotel! No coffee pot, microwave etc. Very basic cable! Staff was very friendly.
Business response:
Your feedback is invaluable to us. We apologize for falling short in providing extras like a coffee pot and microwave. We appreciate your kind words about our friendly staff. If you have any further feedback, please feel free to reach out to us at (877) 475-3946.
Didn't like that there are not coffee makers or microwaves in the rooms. Your given a coupon for coffee downstairs
Business response:
Your concerns are noted, Marcy. We apologize for any inconvenience caused by the lack of coffee makers and microwaves in the rooms. We will take your feedback into consideration for future improvements. Thank you for bringing this to our attention.
Nice inexpensive Vegas style casino
Business response:
We're absolutely thrilled to hear that you enjoyed our Vegas style casino experience. Thank you for your positive feedback!
Rooms were great. Disappointed no food after 10pm for a casino.
Business response:
Your concerns are noted. We apologize for the inconvenience regarding the food availability after 10pm. We will take your feedback into consideration for future improvements. Thank you for staying with us at Isle Casino Hotel Waterloo.
Business response:
We're honored to have received a 5-star rating from you, Laverne. Thank you immensely for your support!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,874 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.