This profile has been claimed by the business owner or representative.
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Your positive feedback is appreciated. Thank you for sharing your experience with us.
Good location, parking, nice room
Business response:
Thank you for taking the time to share your positive feedback, Michele. We deeply cherish your kind words about our location, parking, and room.
They always put me in a room that is close to the elevator as I don’t like walking alone after bring at the casino
Business response:
We are grateful for your positive feedback, Dar. We are glad to hear that you appreciate the convenient room location.
Business response:
Thanks for the 5-star rating, Jill! It is greatly appreciated!
Usually it’s a nice experience.
Business response:
We sincerely value your feedback, Suada. Thank you for letting us know you had a nice experience.
Was nice and quiet
Business response:
We are happy to hear that your stay was nice and quiet, Ricky. Thank you for sharing your experience.
The staff were great...the location was great...we forgot smoking was allowed in the casino...we smelled smoke in our room. Smokers will always find a way. Otherwise we loved the room
Business response:
Your positive experience is greatly appreciated, William. We apologize about the smoking smell, but we are glad you enjoyed the room and location. Thank you!
The hotel inside and casino were wonderful and we enjoyed our limited stay. However, the area around the casino is still under construction and alternative restaurants and other amenities are about 10 minute away from the area. The staff was wonderful and check in/check out was fast and appropriate. However, we found that our room was not cleaned properly - ie shower had long strands of blond hair on the wall and dirty towels were found shoved into one of the cupboards. This leaves us to wonder if the rest of the room was cl... read more
Business response:
Hi Kristin, thank you for the review. We apologize about the cleanliness of your room, and we will pass your review onto our hospitality staff. However, we are glad to hear that you enjoyed your stay and that you found our staff wonderful. We hope to welcome you back soon!
Great quick stop while traveling
Business response:
We are overjoyed to hear that Isle Casino Hotel Waterloo was a great quick stop for you while traveling. Thank you for your feedback.
Isle Casino Hotel Waterloo has a 3.9 star rating with 6,857 reviews.
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.