This profile has been claimed by the business owner or representative.
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Thanks for your positive review! Sincerely, Isle Casino Hotel Waterloo
The only thing that was bad was there weren’t any carts to take your stuff to your room from your car. We were in the 3rd floor at the end of the hall and we had to carry all or stuff and make several trips. They didn’t have carts because of covid but that was very inconvenient for us.
Business response:
Thank you for your feedback! I apologize for the inconvenience, we had to remove the carts due to health and safety concerns. Sincerely, Isle Casino Hotel Waterloo
Would return Our room was very clean and well taken care of. Staff was kind, everyone working wore their masks and kept a safe distance. We ate at the restaurant on site and had a wonderful waitress, food was beyond expectations. We didn’t use the pool however it looked nice, it was full of kids, but they do offer adult swim 10p-midnight. We were traveling without our kiddos, but would have utilized the pool had we had them with us. We wondered the casino a bit, if you’re more COVID conscience I would avoid the casino. Every... read more
Business response:
Thank you for taking the time to send us a nice comment regarding your recent stay. We strive to provide superior Family Style Service and we are trilled to hear you enjoyed your experience. We look forward to seeing you again soon.
Delayed check in. Check in time is 4:00. We arrived after 5:00 and were told we’d have to wait for our room. We didn’t wait long, but after traveling waiting in the lobby for a room wasn’t ideal.
Business response:
Thank you for your feedback. I'm sorry to hear about your inconvenient check-in experience. Your review will be shared with the front desk manager. Sincerely, Isle Casino Hotel Waterloo
Huge bathroom, very nice clean room, did not enjoy all the unattended kids jumping in and out of hot tub and pool
Business response:
Thank you for your wonderful review. We appreciate your feedback! Sincerely, Isle Casino Hotel Waterloo
Business response:
Thank you for your review! We appreciate your positive feedback. Sincerely, Isle Casino Hotel Waterloo
Very clean and spacious room. The be was comfortable. We would definitely stay again.
Business response:
Thank you for taking the time to send us a nice comment regarding your stay. We hope to see you in the near future.
Business response:
Thank you for your wonderful feedback. We hope to see you again! Sincerely, Isle Casino Hotel Waterloo
Clean rooms, nice staff, convenient location . Would stay here again
Business response:
We are so happy you enjoyed your stay!
Isle Casino Hotel Waterloo has a 4.3 star rating with 4,981 reviews.
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.